El analfabetismo digital y tecnológico en el mundo laboral
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Fecha
2023
Autores
Noriega Herrera, Juan Sebastián
Sarabia Alvis, Héctor Gabriel
Martes Velásquez, Humberto Josué
Castro Castro, Diana Carolina
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Editor
Ediciones Universidad Simón Bolívar
Facultad de Ingenierías
Facultad de Ingenierías
Resumen
El analfabetismo digital y tecnológico es una problemática actual que afecta a personas que carecen de
habilidades y conocimientos en el uso de las tecnologías digitales. Este estudio se centra en el contexto
laboral en la ciudad de Barranquilla, Colombia, y busca analizar el nivel de conocimiento y uso de
computadoras y dispositivos móviles por parte de los trabajadores. La investigación se llevó a cabo
mediante una encuesta aplicada a 80 trabajadores de diferentes empresas. Los resultados revelaron que
existen variaciones significativas en función del tipo de trabajo realizado. Los empleados que se dedican
a trabajos en campo de obras mostraron un desconocimiento generalizado y dificultades para completar la
encuesta, mientras que aquellos que tienen contacto regular con dispositivos tecnológicos demostraron
mayor dominancia y familiaridad con las tecnologías.
El analfabetismo digital y tecnológico puede generar desigualdad educativa, desempleo, exclusión social,
brecha generacional y falta de seguridad en línea. Para abordar esta problemática, se proponen medidas
como la capacitación en alfabetización digital, programas de mentoría, inversión en herramientas y
recursos tecnológicos, revisión de políticas y prácticas de contratación, y evaluación continua del progreso.
En conclusión, este estudio confirma la existencia del analfabetismo digital y tecnológico en las empresas
analizadas. Destaca la importancia de implementar estrategias de capacitación para cerrar la brecha digital
y mejorar la competencia tecnológica de los empleados. La inversión en educación y apoyo tecnológico
adecuados puede contribuir a mejorar la eficiencia y productividad en un entorno laboral cada vez más
digitalizado.
Digital and technological illiteracy is a current issue that affects individuals lacking skills and knowledge in the use of digital technologies. This study focuses on the workplace context in Barranquilla, Colombia, and aims to analyze the level of knowledge and use of computers and mobile devices among workers. The research was conducted through a survey administered to 80 employees from different companies. The results revealed significant variations depending on the type of work performed. Employees engaged in fieldwork, such as construction, demonstrated a widespread lack of knowledge and difficulties in completing the survey, while those with regular exposure to technological devices exhibited greater proficiency and familiarity with technology. Digital and technological illiteracy can lead to educational inequality, unemployment, social exclusion, generational gaps, and online security risks. To address this issue, measures such as digital literacy training, mentoring programs, investment in technological tools and resources, review of hiring policies and practices, and ongoing evaluation of progress are proposed. In conclusion, this study confirms the existence of digital and technological illiteracy in the surveyed companies. It emphasizes the importance of implementing training strategies to bridge the digital divide and enhance employees' technological competence. Investing in proper education and technological support can contribute to improved efficiency and productivity in an increasingly digitalized work environment.
Digital and technological illiteracy is a current issue that affects individuals lacking skills and knowledge in the use of digital technologies. This study focuses on the workplace context in Barranquilla, Colombia, and aims to analyze the level of knowledge and use of computers and mobile devices among workers. The research was conducted through a survey administered to 80 employees from different companies. The results revealed significant variations depending on the type of work performed. Employees engaged in fieldwork, such as construction, demonstrated a widespread lack of knowledge and difficulties in completing the survey, while those with regular exposure to technological devices exhibited greater proficiency and familiarity with technology. Digital and technological illiteracy can lead to educational inequality, unemployment, social exclusion, generational gaps, and online security risks. To address this issue, measures such as digital literacy training, mentoring programs, investment in technological tools and resources, review of hiring policies and practices, and ongoing evaluation of progress are proposed. In conclusion, this study confirms the existence of digital and technological illiteracy in the surveyed companies. It emphasizes the importance of implementing training strategies to bridge the digital divide and enhance employees' technological competence. Investing in proper education and technological support can contribute to improved efficiency and productivity in an increasingly digitalized work environment.
Descripción
Palabras clave
Analfabetismo digital, Analfabetismo tecnológico, Competencias digitales, Brecha digital, Capacitación tecnológica, Digital illiteracy, Technological illiteracy, Digital skills, Digital divide, Technological training
