Desarrollo de estrategias para fortalecer competencias de liderazgo, en los directivos en la empresa general equipos de Colombia SA de la ciudad de Barranquilla
Cargando...
Fecha
2024
Autores
Vega Triana, Katherine Lizette
Pizarro De Moya, Carol
Título de la revista
ISSN de la revista
Título del volumen
Editor
Ediciones Universidad Simón Bolívar
Facultad de Administración y Negocios
Facultad de Administración y Negocios
Resumen
La presente investigación desarrolló estrategias para fortalecer competencias de liderazgo, en los directivos en la empresa General Equipos de Colombia SA de la ciudad de Barranquilla. El desarrollo de competencias de liderazgo es fundamental para la movilización de las personas a cargo hacia el logro de objetivos corporativos, no obstante, las compañías de hoy, en el afán de crecer aceleradamente, están dejando de lado el entrenamiento en competencias blandas que requieren sus directivos para desarrollar un cargo de liderazgo, puesto que se tiende a designar en posición de dirección a personas con competencias técnicas y experiencia, quienes carecen de la competencia de liderazgo. Para realizar esta investigación se optó por la metodología de investigación de corte cualitativo, aplicando el método de estudio de casos y utilizando como instrumento un cuestionario DISC para medir fortalezas y debilidades en competencias de liderazgo tales como Adaptación al cambio, Comunicación y relacionamiento, Trabajo en equipo, Manejo de conflictos, Servicio al cliente, Toma de decisiones, Delegación, Negociación. Como resultado se evidenció que la mayor parte de los lideres o directivos estudiados arrojaron un perfil Influyente y un perfil Control, sin embargo, al analizar la particularidad en el común denominador, se identificó como oportunidades de mejora competencias como Toma de decisiones, Escucha activa - Comunicación, Negociación e Innovación. Bajo la premisa de que ningún perfil es bueno o malo, si no que cuentan con fortalezas y debilidades, las fortalezas de estos perfiles son satisfactorias para la compañía, ya que cumple con los principios básicos de movilizar a las personas a cargo y controlarlos, sin embargo, para tener una mejora continua se requiere mejorar las debilidades, por ello se recomendó implementar Escuela de Liderazgo Reformada enfocada en el desarrollo de competencias.
The present research developed strategies to strengthen leadership skills in managers in the company General Equipos de Colombia SA in the city of Barranquilla. The development of leadership skills is essential for the mobilization of the people in charge towards the achievement of corporate objectives; however, today's companies, in the desire to grow rapidly, are leaving aside the training in soft skills that their managers to develop a leadership position, since there is a tendency to appoint people with technical skills and experience to management positions, who lack leadership skills. To carry out this research, the qualitative research methodology was chosen, applying the case study method and using a DISC questionnaire as an instrument to measure strengths and weaknesses in leadership competencies such as Adaptation to change, Communication and relationships, Work in team, Conflict management, Customer service, Decision making, Delegation, Negotiation. As a result, it was evident that most of the leaders or managers studied showed an Influential profile and a Control profile, however, when analyzing the particularity in the common denominator, competencies such as Decision making, Active listening - were identified as opportunities for improvement. Communication, Negotiation and Innovation. Under the premise that no profile is good or bad, but rather that they have strengths and weaknesses, the strengths of these profiles are satisfactory for the company, since they comply with the basic principles of mobilizing the people in charge and controlling them, without However, to have continuous improvement it is necessary to improve weaknesses, which is why it was recommended to implement a Reformed Leadership School focused on the development of competencies.
The present research developed strategies to strengthen leadership skills in managers in the company General Equipos de Colombia SA in the city of Barranquilla. The development of leadership skills is essential for the mobilization of the people in charge towards the achievement of corporate objectives; however, today's companies, in the desire to grow rapidly, are leaving aside the training in soft skills that their managers to develop a leadership position, since there is a tendency to appoint people with technical skills and experience to management positions, who lack leadership skills. To carry out this research, the qualitative research methodology was chosen, applying the case study method and using a DISC questionnaire as an instrument to measure strengths and weaknesses in leadership competencies such as Adaptation to change, Communication and relationships, Work in team, Conflict management, Customer service, Decision making, Delegation, Negotiation. As a result, it was evident that most of the leaders or managers studied showed an Influential profile and a Control profile, however, when analyzing the particularity in the common denominator, competencies such as Decision making, Active listening - were identified as opportunities for improvement. Communication, Negotiation and Innovation. Under the premise that no profile is good or bad, but rather that they have strengths and weaknesses, the strengths of these profiles are satisfactory for the company, since they comply with the basic principles of mobilizing the people in charge and controlling them, without However, to have continuous improvement it is necessary to improve weaknesses, which is why it was recommended to implement a Reformed Leadership School focused on the development of competencies.
Descripción
Palabras clave
Competencias, Liderazgo, Adaptación al cambio, Comunicación y relacionamiento, Trabajo en equipo, Manejo de conflictos, Servicio al cliente, Toma de decisiones, Delegación, Negociación