La fuerza laboral juvenil en las empresas BPO de la ciudad de Barranquilla como contribuyente en el establecimiento de culturas organizacionales más flexibles e inclusivas
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Fecha
2022
Autores
Bovea Madariaga, Laura Vanessa
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Ediciones Universidad Simón Bolívar
Facultad de Administración y Negocios
Facultad de Administración y Negocios
Resumen
El propósito de esta investigación es dar a conocer como la población juvenil ha logrado incidir en las empresas de manera revolucionaria, cambiando las miradas tradicionalistas del pasado y generando nuevos escenarios laborales con interacciones interesantes y completamente distintas a las que nuestros padres, abuelos o tíos pudieron haber tenido en sus épocas.
Es necesario comprender que el mundo ha cambiado de manera indiscutible, y en ese mismo sentido, es claro que, si el mundo cambia, todo lo que está inmerso en él debe cambiar también, desde percepciones, ideas y comportamientos individuales hasta las esferas más sociales y colectivas, en donde podemos enmarcar a las empresas u organizaciones.
La fuerza laboral y la cultura organizacional han sido dos temáticas que van de la mano, con el transcurso de los años y con el cambio generacional de la población económicamente activa, la población juvenil ha tomado gran relevancia, convirtiéndose así en la fuerza laboral actual, de la cual se tienen diversas percepciones e ideas, y cuyo protagonismo se ha visto reflejado en las empresas BPO y sus especiales demandas por adquirir personal capacitado, joven y con aspiraciones de generar nuevas ideas en las organizaciones, las cuales se distancian de las culturas organizacionales más tradicionalistas.
The purpose of this research is to show how the youth population has managed to influence companies in a revolutionary way, changing the traditionalist views of the past and generating new work scenarios with interesting and completely different interactions to those that our parents, grandparents or uncles could have had in their times. It is necessary to understand that the world has indisputably changed, and in that same sense, it is clear that, if the world changes, everything that is immersed in it must also change, from perceptions, ideas and individual behaviors to the most social and collective spheres, where we can frame companies or organizations. The labor force and organizational culture have been two themes that go hand in hand, over the years and with the generational change of the economically active population, the youth population has taken great relevance, thus becoming the current workforce, of which there are various perceptions and ideas, and whose prominence has been reflected in BPO companies and their special demands for acquiring trained personnel, young and with aspirations to generate new ideas in organizations, which are distanced from the more traditional organizational cultures.
The purpose of this research is to show how the youth population has managed to influence companies in a revolutionary way, changing the traditionalist views of the past and generating new work scenarios with interesting and completely different interactions to those that our parents, grandparents or uncles could have had in their times. It is necessary to understand that the world has indisputably changed, and in that same sense, it is clear that, if the world changes, everything that is immersed in it must also change, from perceptions, ideas and individual behaviors to the most social and collective spheres, where we can frame companies or organizations. The labor force and organizational culture have been two themes that go hand in hand, over the years and with the generational change of the economically active population, the youth population has taken great relevance, thus becoming the current workforce, of which there are various perceptions and ideas, and whose prominence has been reflected in BPO companies and their special demands for acquiring trained personnel, young and with aspirations to generate new ideas in organizations, which are distanced from the more traditional organizational cultures.
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Sector BPO, Fuerza laboral juvenil, Cultura flexible, Cultura organizacional, BPO sector, Youth workforce, Flexible culture, Organizational culture
