Cultura de reporte de eventos de seguridad en la atención en salud de una institución prestadora de salud de Barranquilla 2021-2022
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Fecha
2023
Autores
Cadavid Restrepo, María Nathalia
Alandete Sierra, Katherine Esther
Paternostro Orozco, Yakira Divina
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Ediciones Universidad Simón Bolívar
Facultad de Administración y Negocios
Facultad de Administración y Negocios
Resumen
Una cultura de reporte fomenta un clima donde las personas no se sienten a gusto denunciando problemas de seguridad sin temor a represalias y con el conocimiento de que se tomarán medidas en función de la conducta denunciada como es un evento adverso, definiendo este después de una acción médica que causó un daño no intencionado. En este orden de idea, se enmarca en la cultura de seguridad, esta manifiesta a la forma en que los individuos captan y priorizan la seguridad, y lo expresan a través de sus acciones, tanto individual como colectivamente en el cuidado de la salud, en el cual son servicios proporcionados a individuos o grupos para promover, apoyar, monitorear y recuperar la salud. Por lo anterior, la seguridad del paciente ha conseguido alcance internacional y se ha asociado a las agendas políticas y debates de interés en salud, donde la exploración de marcos normativos y estrategias de prevención de incidente son puntos concernientes para lograr los objetivos planteados por el Ministerio de Salud y la Protección Social de Colombia en el 2009. Objetivo: Evaluar la cultura de reporte de eventos de seguridad en la atención en salud de una Institución Prestadora de Salud de Barranquilla Metodología: Estudio cuantitativo, descriptivo, retrospectivo
de una Institución en el periodo 2021-2022. La población fue de 5.553 y la muestra de estudio fue 5.340 Base de datos de informes en la aplicación del Institución, de la que extrajimos una información de 5.340 reportes de eventos adversos luego de eliminar los subregistros.
A culture of reporting fosters an atmosphere in which people feel comfortable reporting safety problems without fear of reprisals and with the knowledge that measures will be taken based on the reported behavior such as the adverse event, defining this as the result of a medical action that caused unintentional damage. In this order of idea, it is framed in the culture of safety, this refers to the way in which people perceive, value and prioritize safety, and express it through their actions, both individually and collectively in health care, in which they are services provided to individuals or groups to promote, maintain, monitor and restore health. Therefore, patient safety has achieved an international reach and has been associated with political agendas and debates of interest in health, where the exploration of regulatory frameworks and strategies for the prevention of adverse events are relevant points to achieve the objectives set by the Ministry of Health and Social Protection of Colombia in 2009. Objective: To evaluate the culture of reporting safety events in health care of a Health Provider Institution of Barranquilla Methodology: Quantitative, descriptive, retrospective study of an Institution in the period 2021-2022. The population was 5,553 and the study sample was 5,340 the database of reports in the application of the Institution, from which we extracted a database of 5,340 reports of adverse events after eliminating the sub-records.
A culture of reporting fosters an atmosphere in which people feel comfortable reporting safety problems without fear of reprisals and with the knowledge that measures will be taken based on the reported behavior such as the adverse event, defining this as the result of a medical action that caused unintentional damage. In this order of idea, it is framed in the culture of safety, this refers to the way in which people perceive, value and prioritize safety, and express it through their actions, both individually and collectively in health care, in which they are services provided to individuals or groups to promote, maintain, monitor and restore health. Therefore, patient safety has achieved an international reach and has been associated with political agendas and debates of interest in health, where the exploration of regulatory frameworks and strategies for the prevention of adverse events are relevant points to achieve the objectives set by the Ministry of Health and Social Protection of Colombia in 2009. Objective: To evaluate the culture of reporting safety events in health care of a Health Provider Institution of Barranquilla Methodology: Quantitative, descriptive, retrospective study of an Institution in the period 2021-2022. The population was 5,553 and the study sample was 5,340 the database of reports in the application of the Institution, from which we extracted a database of 5,340 reports of adverse events after eliminating the sub-records.
Descripción
Palabras clave
Seguridad del paciente, Organización y administración, Sistemas de información, Administración de la seguridad, Cultura organizacional, Personal asistencial, Reporte, Eventos adversos, Búsqueda, Patient safety, Organization and administration, Information systems, Security Management, Organizational culture, Healthcare personnel, Reporting, Adverse events, Active search
