Clima organizacional y satisfacción laboral en contextos productivos del Caribe colombiano: una mirada desde distintos sectores económicos
No hay miniatura disponible
Fecha
2025
Autores
Jaimes Meza, Andrea Carolina
Gil Fonseca, Elainet Gisella
Wilches Ballesteros, Mariana
Díaz López, Alison Andrea
Título de la revista
ISSN de la revista
Título del volumen
Editor
Ediciones Universidad Simón Bolívar
Facultad de Ciencias de la Salud
Facultad de Ciencias de la Salud
Resumen
Objetivo: Describir las percepciones de los trabajadores de distintos sectores
económicos del Caribe colombiano respecto al clima organizacional y la satisfacción
laboral en sus entornos laborales.
Materiales y Métodos: El presente estudio adoptó un enfoque cuantitativo, lo que
implica que los datos recolectados y analizados se expresan en términos numéricos,
como cifras y porcentajes. Este enfoque permite medir y comparar de manera
objetiva las variables de interés, en este caso, las dimensiones de la cultura
organizacional y la satisfacción laboral. Para ello, se emplean técnicas estadísticas
que facilitan el análisis riguroso de los resultados y la obtención de conclusiones
fundamentadas en evidencia cuantificable. Se diseñó como un estudio descriptivo
de corte transversal, sin buscar establecer relaciones causales ni manipular las
variables. La muestra estuvo conformada por empleados de diversos sectores
económicos de la ciudad de Barranquilla, Atlántico, durante el periodo comprendido
entre julio de 2024 y febrero de 2025. Se aplicó un muestreo no probabilístico por
conveniencia, seleccionando participantes disponibles y dispuestos a colaborar en
el estudio. Para la recolección de datos se utilizaron dos cuestionarios
autoadministrados: uno basado en la norma ISO 9001:2015, adaptado para evaluar
el clima organizacional, y el Cuestionario S20/23, validado internacionalmente para
medir la satisfacción laboral. Los datos obtenidos fueron procesados mediante
análisis estadísticos descriptivos, calculando frecuencias y porcentajes para cada
dimensión evaluada. Este procedimiento permitió obtener una visión clara y
cuantificable de las percepciones y niveles de satisfacción presentes en la muestra
estudiada.
Objective: To describe the perceptions of workers from various economic sectors in the Colombian Caribbean regarding organizational climate and job satisfaction within their work environments. Materials and Methods: This study adopted a quantitative approach, meaning that the data collected and analyzed were expressed numerically, using figures and percentages. This approach allows for the objective measurement and comparison of variables of interest, specifically the dimensions of organizational culture and job satisfaction. Statistical techniques were employed to rigorously analyze the results and draw conclusions based on quantifiable evidence. The study was designed as a descriptive cross-sectional investigation, without seeking to establish causal relationships or manipulate variables. The sample consisted of employees from diverse economic sectors in the city of Barranquilla, Atlántico, during the period from July 2024 to February 2025. A non-probabilistic convenience sampling method was applied, selecting participants who were available and willing to collaborate. Data collection involved two self-administered questionnaires: one based on the ISO 9001:2015 standard, adapted to assess organizational climate, and the internationally validated S20/23 Questionnaire to measure job satisfaction. The data obtained were processed using descriptive statistical analyses, calculating frequencies and percentages for each evaluated dimension. This procedure provided a clear and quantifiable view of the perceptions and satisfaction levels present in the studied sample.
Objective: To describe the perceptions of workers from various economic sectors in the Colombian Caribbean regarding organizational climate and job satisfaction within their work environments. Materials and Methods: This study adopted a quantitative approach, meaning that the data collected and analyzed were expressed numerically, using figures and percentages. This approach allows for the objective measurement and comparison of variables of interest, specifically the dimensions of organizational culture and job satisfaction. Statistical techniques were employed to rigorously analyze the results and draw conclusions based on quantifiable evidence. The study was designed as a descriptive cross-sectional investigation, without seeking to establish causal relationships or manipulate variables. The sample consisted of employees from diverse economic sectors in the city of Barranquilla, Atlántico, during the period from July 2024 to February 2025. A non-probabilistic convenience sampling method was applied, selecting participants who were available and willing to collaborate. Data collection involved two self-administered questionnaires: one based on the ISO 9001:2015 standard, adapted to assess organizational climate, and the internationally validated S20/23 Questionnaire to measure job satisfaction. The data obtained were processed using descriptive statistical analyses, calculating frequencies and percentages for each evaluated dimension. This procedure provided a clear and quantifiable view of the perceptions and satisfaction levels present in the studied sample.
Descripción
Palabras clave
Cultura organizacional, Satisfacción en el trabajo, Sector público-privado, Condiciones de trabajo
