Satisfacción laboral y estrés durante la pandemia por covid-19 en personal administrativo de una IPS de la ciudad de Barranquilla
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Fecha
2022
Autores
Acevedo Arrieta, Ana Carolin
Llerena Herrera, Alexandra
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Ediciones Universidad Simón Bolívar
Facultad de Administración y Negocios
Facultad de Administración y Negocios
Resumen
Introducción: La Organización Mundial de la Salud (OMS) anunció que la nueva enfermedad por el SARS COV2 COVID-19 puede caracterizarse como una pandemia, lo cual significa que esta se ha extendido por varios países, continentes o por todo el mundo, y que afecta a un gran número de personas. Objetivo: Describir el nivel de satisfacción laboral y estrés durante la pandemia por covid-19 en personal administrativo de una IPS de la ciudad de Barranquilla. Método: La presente investigación es de enfoque cuantitativa esta direccionado hacia un estudio descriptivo y trasversal, la población para la presente investigación estuvo conformada por el personal administrativo de una IPS de la ciudad de barranquilla, que a la fecha según su base de datos suman 25 personas y una encuesta realizada para tal proyecto con enunciados afirmativos. Resultados. Para el desarrollo de la presente investigación se tomó una muestra que fue el personal administrativo de una IPS de la ciudad de Barranquilla siendo en total 25 personas, teniendo un 76% de sexo femenino y un 24% de sexo masculino, el cual tenían diferentes cargos con un 44% siendo coordinador o jefes de áreas, seguido de enfermeras con funciones administrativas con un 28%y asistentes de áreas administrativas con un 12%, y una baja participación con cargo como admisiones, auditor, médicos en áreas administrativas y se destacó el profesionales del área de la salud administrativos con un 80%, mientras que de áreas administrativas un 10% y técnico con un 10%, además se encontró en los participantes si su desempeño durante la pandemia fue de acuerdo a su capacidades y habilidades se observa que un 52% manifestando que siempre lo realizaron seguido con un 44 % y con un porcentaje bajo de 4% manifestaron que casi nunca lo desempeñaron, asimismo durante la pandemia permitió continuar con las actividades y vida social se observa que a veces lo podían hacer con un 36%, además de la autonomía plena para desarrollar actividades a su modo durante la pandemia, el mayor porcentaje lo tuvo con un 36% en la respuestas de los empleados que manifestaron si tener esa autonomía labora.
The World Health Organization (WHO) announced that the new SARS COV2 COVID-19 disease can be characterized as a pandemic, which means that it has spread to several countries, continents or throughout the world, and that affects a large number of people. Objective: To describe the level of job satisfaction, stress and anxiety during the covid-19 pandemic in administrative personnel of an IPS in the city of Barranquilla. Method: This research has a quantitative approach and is directed towards a descriptive and cross-sectional study. The population for this research was made up of the administrative staff of an IPS in the city of Barranquilla, which to date according to its database add up to 25 people and a survey carried out for such a project with affirmative statements. Results. For the development of this research, a sample was taken, which was the administrative staff of an IPS in the city of Barranquilla, with a total of 25 people, with 76% female and 24% male, who had different positions. with 44% being coordinator or heads of areas, followed by nurses with administrative functions with 28% and assistants in administrative areas with 12%, and a low participation with positions such as admissions, auditor, doctors in administrative areas and highlighted the professionals from the administrative health area with 80%, while from administrative areas 10% and technicians with 10%, it was also found in the participants if their performance during the pandemic was according to their abilities and skills, it is observed that 52% stating that they always performed it followed by 44% and with a low percentage of 4% they stated that they almost never performed it, also during the pandemic it allowed them to continue with it he activities and social life it is observed that sometimes they could do it with 36%, in addition to full autonomy to carry out activities in their own way during the pandemic, the highest percentage was with 36% in the responses of the employees who stated if having that autonomy works.
The World Health Organization (WHO) announced that the new SARS COV2 COVID-19 disease can be characterized as a pandemic, which means that it has spread to several countries, continents or throughout the world, and that affects a large number of people. Objective: To describe the level of job satisfaction, stress and anxiety during the covid-19 pandemic in administrative personnel of an IPS in the city of Barranquilla. Method: This research has a quantitative approach and is directed towards a descriptive and cross-sectional study. The population for this research was made up of the administrative staff of an IPS in the city of Barranquilla, which to date according to its database add up to 25 people and a survey carried out for such a project with affirmative statements. Results. For the development of this research, a sample was taken, which was the administrative staff of an IPS in the city of Barranquilla, with a total of 25 people, with 76% female and 24% male, who had different positions. with 44% being coordinator or heads of areas, followed by nurses with administrative functions with 28% and assistants in administrative areas with 12%, and a low participation with positions such as admissions, auditor, doctors in administrative areas and highlighted the professionals from the administrative health area with 80%, while from administrative areas 10% and technicians with 10%, it was also found in the participants if their performance during the pandemic was according to their abilities and skills, it is observed that 52% stating that they always performed it followed by 44% and with a low percentage of 4% they stated that they almost never performed it, also during the pandemic it allowed them to continue with it he activities and social life it is observed that sometimes they could do it with 36%, in addition to full autonomy to carry out activities in their own way during the pandemic, the highest percentage was with 36% in the responses of the employees who stated if having that autonomy works.
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Palabras clave
Satisfacción laboral, Estrés laboral, Covid-19, Enfermedad, Riesgo, Job satisfaction, Work stress, Disease, Risk
