Análisis de la naturaleza jurídica de las empresas prestadoras de servicios públicos domiciliarios para ejercer el cambio de medidores en el municipio de Villa del Rosario años 2022-2024
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Fecha
2025
Autores
Angarita Ayala, Yeison Fabian
Vargas Villamizar, Ronald Jose
Rivera Torres, Jose Javier
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Ediciones Universidad Simón Bolívar
Facultad de Ciencias Jurídicas y Sociales
Facultad de Ciencias Jurídicas y Sociales
Resumen
La presente investigación de maestría analiza la naturaleza jurídica de la Empresa Prestadora de Servicios Públicos Domiciliarios en relación con el cambio de medidores en el Municipio de Villa del Rosario (2022-2024). Se examina el debate generado por las facultades otorgadas a estas empresas por la Ley 142 de 1994 como operadores del servicio de agua y la falta de acciones gubernamentales a favor de los ciudadanos cuando consideran vulnerados sus derechos, según la Ley 1437 de 2011. Además, el Decreto 1077 de 2015 establece la obligatoriedad del cambio de contadores defectuosos cada tres años, otorgando un privilegio especial a estas empresas. El estudio se enfocó en evaluar la normativa legal y jurisprudencial vigente, así como el debido
proceso seguido por la empresa, con el objetivo de describir los mecanismos de defensa jurídica de los usuarios de Aqualia S.A. ESP para proteger sus derechos fundamentales. La metodología empleada fue de carácter cualitativo, bajo un paradigma hermenéutico, con enfoque descriptivo y diseño documental, utilizando la técnica observacional para analizar las variables implicadas en los resultados. Se concluye que, aunque muchos medidores aún tienen vida útil, la normativa exige su reemplazo cada tres años, lo que genera vulneración de derechos. Los usuarios argumentan que esta medida incrementa el costo del servicio y que sus medidores funcionan correctamente, razón por la cual han resistido su implementación.
The present master's research analyzes the legal nature of the Public Utility Service Provider Company concerning the replacement of water meters in the Municipality of Villa del Rosario (2022-2024). The study examines the debate surrounding the powers granted to these companies by Law 142 of 1994 as water service operators and the lack of government actions in favor of citizens when they consider their rights to be violated, according to Law 1437 of 2011. Additionally, Decree 1077 of 2015 establishes the mandatory replacement of defective meters every three years, granting a special privilege to these companies. The study focused on evaluating the current legal and jurisprudential framework, as well as the due process followed by the company, to describe the legal defense mechanisms available to users of Aqualia S.A. ESP to protect their fundamental rights. The methodology used was qualitative, with a hermeneutic paradigm, a descriptive approach, and a documentary design, employing the observational technique to analyze the variables involved in the results. It is concluded that although many meters still have a useful life, regulations require their replacement every three years, leading to a violation of rights. Users argue that this measure increases service costs and that their meters function correctly, which is why they have resisted its implementation.
The present master's research analyzes the legal nature of the Public Utility Service Provider Company concerning the replacement of water meters in the Municipality of Villa del Rosario (2022-2024). The study examines the debate surrounding the powers granted to these companies by Law 142 of 1994 as water service operators and the lack of government actions in favor of citizens when they consider their rights to be violated, according to Law 1437 of 2011. Additionally, Decree 1077 of 2015 establishes the mandatory replacement of defective meters every three years, granting a special privilege to these companies. The study focused on evaluating the current legal and jurisprudential framework, as well as the due process followed by the company, to describe the legal defense mechanisms available to users of Aqualia S.A. ESP to protect their fundamental rights. The methodology used was qualitative, with a hermeneutic paradigm, a descriptive approach, and a documentary design, employing the observational technique to analyze the variables involved in the results. It is concluded that although many meters still have a useful life, regulations require their replacement every three years, leading to a violation of rights. Users argue that this measure increases service costs and that their meters function correctly, which is why they have resisted its implementation.
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Palabras clave
Servicios públicos domiciliarios, Medidores, Facultades, Vulneración de derechos
