Incidencia del clima laboral en la competitividad laboral en las empresas de seguridad privada en Barranquilla
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Fecha
2023
Autores
Martínez Bermejo, Suad Melisa
Pinto Mejía, Maria
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Ediciones Universidad Simón Bolívar
Facultad de Administración y Negocios
Facultad de Administración y Negocios
Resumen
En esta investigación se analizó cómo influye el clima laboral en la competitividad laboral en los guardas de seguridad de la empresa vigilancia, se hace necesario conocer como el clima laboral incide en la competitividad laboral frente a otras empresas de seguridad privada en la ciudad, con el objeto de identificar el nivel de satisfacción de los colaboradores de la empresa de vigilancia, y así determinar las dimensiones que inciden en la competitividad laboral, para buscar estrategias que se puedan utilizar para favorecer un buen ambiente de trabajo. Esta investigación es de tipo cuantitativo, con método de deductivo. Se llevo a cabo a través del análisis de datos tomados de la encuesta aplicada, que consta de 22 preguntas cerradas con escala Likert del 1 a 5, donde el encuestado, muestra que tan de acuerdo o desacuerdo se encuentra con lo establecido en la encuesta, se observó y se estudió la realidad tal y como se desarrolla, esta muestra fue enfocada en el área operativa, teniendo en cuenta los siguientes criterios de selección: zona norte de la ciudad de Barranquilla. Las dimensiones que fueron tomadas en cuenta en esta encuesta son: Área y ambiente de trabajo, Salario, Formación Laboral, Reconocimiento, Estrés y presiones, Motivación, Roles y Objetivos, donde el puntaje mas bajo es el de Roles con un 52% mostrando que los guardas no tiene claro sus Roles dentro de las empresas usuarias, seguido de formación laboral con un 48,75%, aunque en menos puntos con relación a los que han recibido de manera adecuada la formación laboral
pero es un foco para intervención porque se encuentra a unos cortos puntos de estar en el nivel bajo para mostrar un grado de insatisfacción, de manera que la esta dimensión es fundamental para la ejecución de las tares y funciones de los guardas.
In this investigation, it was analyzed how the work environment influences labor competitiveness in the security guards of the surveillance company, it is necessary to know how the work environment affects labor competitiveness compared to other private security companies in the city, with the purpose of in order to identify the level of satisfaction of the employees of the surveillance company, and thus determine the dimensions that affect labor competitiveness, to find strategies that can be used to promote a good work environment. This research is of a quantitative type, with a deductive method. It was carried out through the analysis of data taken from the applied survey, which consists of 22 closed questions with a Likert scale from 1 to 5, where the respondent shows how much they agree or disagree with what is established in the survey, The reality as it unfolds was observed and studied. This sample was focused on the operational area, taking into account the following selection criteria: North area of the city of Barranquilla. The dimensions that were taken into account in this survey are: Area and work environment, Salary, Labor Training, Recognition, Stress and pressure, Motivation, Roles and Objectives, where the lowest score is Roles with 52% showing that the guards are not clear about their roles within the user companies, followed by job training with 48.75%, although in fewer points in relation to those who have adequately received job training but it is a focus for intervention because it is a few points away from being at the low level to show a degree of dissatisfaction, so that this dimension is essential for the execution of the tasks and functions of the guards.
In this investigation, it was analyzed how the work environment influences labor competitiveness in the security guards of the surveillance company, it is necessary to know how the work environment affects labor competitiveness compared to other private security companies in the city, with the purpose of in order to identify the level of satisfaction of the employees of the surveillance company, and thus determine the dimensions that affect labor competitiveness, to find strategies that can be used to promote a good work environment. This research is of a quantitative type, with a deductive method. It was carried out through the analysis of data taken from the applied survey, which consists of 22 closed questions with a Likert scale from 1 to 5, where the respondent shows how much they agree or disagree with what is established in the survey, The reality as it unfolds was observed and studied. This sample was focused on the operational area, taking into account the following selection criteria: North area of the city of Barranquilla. The dimensions that were taken into account in this survey are: Area and work environment, Salary, Labor Training, Recognition, Stress and pressure, Motivation, Roles and Objectives, where the lowest score is Roles with 52% showing that the guards are not clear about their roles within the user companies, followed by job training with 48.75%, although in fewer points in relation to those who have adequately received job training but it is a focus for intervention because it is a few points away from being at the low level to show a degree of dissatisfaction, so that this dimension is essential for the execution of the tasks and functions of the guards.
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Palabras clave
Clima Laboral, Competitividad Laboral, Comportamiento, Percepción, Reconocimiento, Motivación, Work Environment, Labor Competitiveness, Behaviour, Perception, Recognition, Motivation
