Factores asociados a la rotación de empleados en las organizaciones: un análisis de la literatura
dc.contributor.author | Lara Quintero, Sandra Milena | |
dc.date.accessioned | 2019-11-29T16:12:02Z | |
dc.date.available | 2019-11-29T16:12:02Z | |
dc.date.issued | 2019 | |
dc.description.abstract | La presente investigación a partir de una búsqueda bibliométrica tiene como propósito identificar los factores asociados a la rotación de empleados dentro de las organizaciones, con el fin de reflexionar sobre las principales tendencias en la literatura y caracterizar áreas de investigación, autores que mas escriben del tema, universidades y países con mayor número de publicaciones, así mismo identificar los principales retos para la continuidad en los estudios en esta área de investigación. Para su desarrollo, se realizó una revisión bibliográfica con cuyos resultados se hizo un análisis de artículos científicos mediante base de datos web of science, Redalyc, Scielo y Scopus. A partir de los resultados, se concluye que los principales factores asociados a la rotación de personal son: la satisfacción laboral, las prácticas de RR. HH, el desempeño, el clima, la motivación y los factores psicológicos. Los resultados mostraron que la rotación de personal es un campo de estudio con poca exploración en países latinoamericanos incluyendo Colombia, frente a otros países del mundo. Por esto, se hace necesario el estudio de este fenómeno debido a que al analizar los índices, perfiles y predictores de rotación de personal se pueden proponer nuevas estrategias a las gerencias de las organizaciones, a través de un modelo de análisis propio expuesto en el presente artículo y que contribuirá a una mayor inserción de personal y a la retención del mismo dentro de las compañías. | spa |
dc.description.abstract | The present research based on a bibliometric search has the purpose of identifying the factors associated with the rotation of employees within organizations, in order to reflect on the main trends in the literature and characterize research areas, authors who write more about the subject , universities and countries with the largest number of publications, also identify the main challenges for continuity in studies in this area of research. For its development, a bibliographic review was carried out with the results of which an analysis of scientific articles was made using the web database of science, Redalyc, Scielo and Scopus. From the results, it is concluded that the main factors associated with staff turnover are: job satisfaction, HR practices, performance, climate, motivation and psychological factors. The results showed that staff turnover is a field of study with little exploration in Latin American countries including Colombia, compared to other countries in the world. For this reason, it is necessary to study this phenomenon because when analyzing the indexes, profiles and predictors of staff turnover, new strategies can be proposed to the management of the organizations, through a model of own analysis exposed in the present article and that will contribute to greater staff insertion and retention within the companies. | eng |
dc.identifier.uri | https://hdl.handle.net/20.500.12442/4395 | |
dc.language.iso | spa | spa |
dc.publisher | Ediciones Universidad Simón Bolívar | spa |
dc.publisher | Facultad de Administración y Negocios | spa |
dc.rights | Attribution-NonCommercial-NoDerivatives 4.0 Internacional | eng |
dc.rights.accessrights | info:eu-repo/semantics/restrictedAccess | spa |
dc.rights.uri | http://creativecommons.org/licenses/by-nc-nd/4.0/ | |
dc.subject | Rotación de personal | spa |
dc.subject | Perfiles | spa |
dc.subject | Predictores | spa |
dc.subject | Estrategias | eng |
dc.subject | Employee turnover | eng |
dc.subject | Profiles | eng |
dc.subject | Predictors | eng |
dc.subject | Strategies | eng |
dc.title | Factores asociados a la rotación de empleados en las organizaciones: un análisis de la literatura | spa |
dc.type | Other | spa |
dcterms.references | Aarons, G. A., & Sawitzky, A. C. (2006). Organizational culture and climate and mental health provider attitudes toward evidence-based practice. Psychological Services, 3(1),61-72. | eng |
dcterms.references | Abramson, L. Y., Seligman, M. E. P., & Teasdale, J. (1978). Learned helplessness in humans: Critique and reformulation. Journal ofAbnormal Psychology, 87, 49-74. | eng |
dcterms.references | Allen, D. G., Bryant, P. C., & Vardaman, J. M. 2010. Retaining talent: Replacing misconceptions with evidence- based strategies. Academy of Management Perspectives, 24: 48-64. | eng |
dcterms.references | Allen, D. G., Shore, L. M., & Griffeth, R. W. (2003). The role of perceived organizational support and supportive human resource practices in the turnover process. Journal of management, 29(1), 99-118. | eng |
dcterms.references | Argyle, M. 1987. The experience of happiness. London: Methuen. | eng |
dcterms.references | Arias Galicia, Fernando. (1990) Administración de Recursos Humanos. Editorial Trillas; p.410. | spa |
dcterms.references | Arthur JB. (1994) Efectos de los sistemas de recursos humanos en el rendimiento de fabricación y Rotacion. Academy of Management Journal, 37, 670-687. | spa |
dcterms.references | Avey, J. B., Luthans, F., & Jensen, S. M. (2009). Psychological capital: A positive resource for combating employee stress and turnover. Human resource management, 48(5), 677-693. | eng |
dcterms.references | Batt R. (2002). Gestión de servicios al cliente: prácticas de recursos humanos, tasas de abandono y crecimiento de las ventas. Academy of Management Journal , 45 , 587–597. | spa |
dcterms.references | Bradford, S. C. (1934). Sources of information on specific subjects. Engineering, 137, 85-86. | eng |
dcterms.references | Becker, G. S. 1993. Human capital: A theoretical and empirical analysis, with special reference to education. Chicago: Chicago University Press. | eng |
dcterms.references | Becker BE, Huselid MA. (1998) High performance and firm performance work systems: A synthesis of research and management implications. In Ferris GR (Ed.), Research in personnel management and human resources, vol. 16 (pp. 53-101). Greenwich, CT: JAI Press. | eng |
dcterms.references | Becker, G. S. 1980. Human capital: A theoretical and empirical analysis, with special reference to education. New York: National Bureau of Economic Research. | eng |
dcterms.references | Bendapudi, N., & Leone, R. P. (2002). Managing business-to-business customer relationships following key contact employee turnover in a vendor firm. Journal of Marketing, 66(2), 83-101. | eng |
dcterms.references | Bender, J. F. 1944. Emotional adjustment of workers. Personnel Journal, 22: 301-307. | eng |
dcterms.references | Bright, L. (2008). Does public service motivation really make a difference on the job satisfaction and turnover intentions of public employees? The American Review of Public Administration, 38(2), 149-166. | eng |
dcterms.references | Boswell, W. R., Boudreau, J. W., & Tichy, J. (2005). The relationship between employee job change and job satisfaction: the honeymoon-hangover effect. Journal of applied psychology, 90(5), 882. | eng |
dcterms.references | Carsten, JM and Spector, PE 1987. Unemployment, job satisfaction and employee turnover: a meta-analytical test of the Muchinsky model. Journal of Applied Psychology, 72: 374-381. | eng |
dcterms.references | Chen, G., Ployhart, R. E., Thomas, H. C., Anderson, N., & Bliese, P. D. (2011). The power of momentum: A new model of dynamic relationships between job satisfaction change and turnover intentions. Academy of Management Journal, 54(1), 159-181. | eng |
dcterms.references | Cole, M. S., & Bruch, H. (2006). Organizational identity strength, identification, and commitment and their relationships to turnover intention: does organizational hierarchy matter?. Journal of Organizational Behavior: The International Journal of Industrial, Occupational and Organizational Psychology and Behavior, 27(5), 585-605. | eng |
dcterms.references | Cropanzano, R., & Wright, T. A. 2001. When a “happy” worker is a “productive” worker: A review and further refinement of the happy-productive worker thesis. Consulting Psychology Journal: Practice and Research, 53: 182-199. | eng |
dcterms.references | Dalton, D. R., & Todor, W. D. 1979. Manifest needs of stewards: Propensity to file agrievance. Journal of Applied Psychology, 8: 654-659. | eng |
dcterms.references | Deci, E. L., Connell, J. P., & Ryan, R. M. (1989). Self-determination in a work organization. Journal ofApplied Psychology, 74, 580-590. | eng |
dcterms.references | Deci, E. L., & Ryan, R. M. (1985). Intrinsic motivation and self-determination in human behavior. New York, N Y Plenum. | eng |
dcterms.references | Deci, E. L., & Ryan, R. M. (1991). A motivational approach to self: Integration in personality. In R. Dienstbier (Ed.), Nebraska Symposium on Motivation: Vol. 38. Perspectives or motivation (pp. 237-288). Lincoln, NE: University of Nebraska Press. | eng |
dcterms.references | Dess, G. C., & Shaw, J. D. 2001. Voluntary turnover, social capital and organizational performance. Academy of Management Review, 26: 446-456. | eng |
dcterms.references | Diener, E. 1984. Subjective well-being. Psychological Bulletin, 95: 542-575. | eng |
dcterms.references | 1. Dyer L, Reeves T. (1995). Human resources and company performance strategies: what do we need to know and where do we have to go? International Journal of Human Resources Management, 6, 656–670. | eng |
dcterms.references | Fang, C., & Sheng, T. (2012). The impacts of perceived organizational support and psychological empowerment on job performance: The mediating effects of organizational citizenship behavior. International Journal of Hospitality Management, 31(1), 180-190. | eng |
dcterms.references | Griffeth, RW, Hom, PW and Gaertner, S. 2000. A background meta-analysis and employee employee correlation: update, moderator tests and research implications for the millennium. Management Journal, 26: 463-488. | eng |
dcterms.references | Harigopal, K. and Kumar, RR (1982). Company satisfaction among managers: A prediction Management psychology, 3, 69-75. | eng |
dcterms.references | Hom, P. W., Mitchell, T. R., Lee, T. W., & Griffeth, R. W. (2012). Reviewing employee turnover: focusing on proximal withdrawal states and an expanded criterion. Psychological bulletin, 138(5), 831. | eng |
dcterms.references | Huselid MA. (1995) The impact of human resources management practices on rotation, productivity and corporate financial performance. Academy of Management Journal, 38, 635-672. | eng |
dcterms.references | Ilardi, B. C., Leone, D., Kasser, T., & Ryan, R. M. (1993). Employee and super- visor ratings of motivation: Main effects and discrepancies associated with job satisfaction and adjustment in a factory setting. Journal of Applied Social Psychology,23, 1789-1805. | eng |
dcterms.references | Keaveney, S. M., & Nelson, J. E. (1993). Coping with organizational role stress: Intrinsic motivational orientation, perceived role benefits, and psychological withdrawal. Journal of the Academy of Marketing Science, 21, 113-124. | eng |
dcterms.references | Koestner, R., Losier, G. F., Vallerand, R. J., & Carducci, D. (1996). Identified and introjected forms of political internalization: Extending self-determination theory. Journal of Personality and Social Psychology, 70, 1025-1035. | eng |
dcterms.references | Lambert, E. G., Hogan, N. L., & Barton, S. M. (2001). The impact of job satisfaction on turnover intent: a test of a structural measurement model using a national sample of workers. The Social Science Journal, 38(2), 233-250. | eng |
dcterms.references | Larreamendy, A., Perez, A. M., & Bautista, O. C. (2004). Practicas de Gestion Humana. Documento ejecutivo de resultados. ACRIP, Cali. | spa |
dcterms.references | Larsen, R. J., & Diener, E. 1992. Promises and problems with the Circumplex model of emotion. Review of Personality and Social Psychology, 13: 25-59. | eng |
dcterms.references | Lawler, E. E., Hall, D. T., & Oldman, G. R. (1974). Organizational climate: Relationship to organizational structure, pro- cess, and performance. Organizational Behavior and Human Performance, 11(1), 139–155. | eng |
dcterms.references | Leana, C. R., & Van Buren, H. J., III. 1999. Organizational social capital and employment practices. Academy of Management Review, 24: 538-555. | eng |
dcterms.references | Leonard JS. (1987) Carrots and sticks: payment, supervision and rotation. Journal of Labor Economics, 5, S136 - S152 | eng |
dcterms.references | 2. Maertz Jr, C. P., & Campion, M. A. (2004). Profiles in quitting: Integrating process and content turnover theory. Academy of Management Journal, 47 (4), 566-582. | eng |
dcterms.references | 3. MacKinnon DP, Fairchild AJ, Fritz MS. (2007) Mediation analysis. Annual Review of Psychology, 58, 593–614 | eng |
dcterms.references | Mitchell, T. R., Holtom, B. C., Lee, T. W., Sablynski, C. J., & Erez, M. (2001). Why people stay: Using job embeddedness to predict voluntary turnover. Academy of management journal, 44(6), 1102-1121. | eng |
dcterms.references | Mitchell, T. R., & Lee, T. W. (2001). 5. The unfolding model of voluntary turnover and job embeddedness: Foundations for a comprehensive theory of attachment. Research in organizational behavior, 23, 189-246. | eng |
dcterms.references | Mossholder, K. W., Settoon, R. P., & Henagan, S. C. (2005). A relational perspective on turnover: Examining structural, attitudinal, and behavioral predictors. Academy of Management Journal, 48(4), 607-618. | eng |
dcterms.references | Moynihan, D. P., & Pandey, S. K. (2007). The ties that bind: Social networks, person-organization value fit, and turnover intention. Journal of public administration research and theory, 18(2), 205-227. | eng |
dcterms.references | Nuñez, B. (2013). Proposal to reduce the turnover rate in a Japanese company. Degree work. Mexico: UPIICSA. | eng |
dcterms.references | Olarte, D., & Ríos, L. (2015). Enfoques y estrategias de responsabilidad social implementadas en Instituciones de Educación Superior. Una revisión sistemática de la literatura científica de los últimos 10. Revista de la educación superior, 44(175), 19-40. | spa |
dcterms.references | Pigors, P. y Myers, C.A. (1985). Personnel administration. New York: McGraw Hill. | eng |
dcterms.references | Price, J. L. (2001). Reflections on the determinants of voluntary turnover. International Journal of manpower, 22(7), 600-624. | eng |
dcterms.references | Pritchard, R. D., & Karasick, B. W. (1973). The effects of organizational climate on managerial job performance and job satisfaction. Organizational Behavior & Human Decision Processes, 9(1), 126–146. | eng |
dcterms.references | Richer, S. F., Blanchard, C., & Vallerand, R. J. (2002). A motivational model of work turnover. Journal of Applied Social Psychology, 32(10), 2089-2113. | eng |
dcterms.references | Sailema, G., & Luis, J. (2017). The personnel selection processes and the turnover rate of the Cooperativa de Ahorro y Crédito Chibuleo of the City of Ambato (Bachelor's thesis, Technical University of Ambato. Faculty of Administrative Sciences. Career Organization of Companies). | eng |
dcterms.references | 2. Shaw JD, Delery JE, Jenkins GD, Gupta N. (1998). An organization-level analysis of voluntary and involuntary rotation. Academy of Management Journal, 41, 511-525. | eng |
dcterms.references | 3. Shaw, J. D., Duffy, M., Johnson, J., & Lockhart, D. 2005. Turnover, social capital losses and performance. Academy of Management Journal, 48: 594-606. | eng |
dcterms.references | 4. Schlicht E. (1978). Labor rotation, salary structure and natural unemployment. Journal of Institutional and Theoretical Economics, 134, 337–364. | eng |
dcterms.references | Seligman, M. E. P. (1975). Helplessness: On depression, development, and death. San Francisco, CA: Freeman. | eng |
dcterms.references | 1. Serra, J. C. (2016). Pharmacy management. Madrid: Profit | eng |
dcterms.references | Stamolampros, P., Korfiatis, N., Chalvatzis, K., & Buhalis, D. (2019). Job satisfaction and employee turnover determinants in high contact services: Insights from Employees’ Online reviews. Tourism Management, 75, 130-147. | eng |
dcterms.references | Trevor, C. O. (2001). Interactions among actual ease-of-movement determinants and job satisfaction in the prediction of voluntary turnover. Academy of management journal, 44(4), 621-638. | eng |
dcterms.references | Van Breukelen, W., VanDer Vlist, R., & Steensma, H. (2004). Voluntary employee turnover: Combining variables from the ‘traditional’ turnover literature with the theory of planned behavior. Journal of Organizational Behavior, 25(7), 893– 914. 64. Vallerand, R. J., Fortier, M. S., & Guay, F. (1997). Self-determination and persistence | eng |
dcterms.references | in a real-life setting: Toward a motivational model of high school dropout. Journal of Personality and Social Psychology, 72, 1161-1176. | eng |
dcterms.references | Wilson N, Peel MJ. (1991) The impact on absenteeism and resignations to benefit-sharing and Other forms of employee participation. Journal of Labor and Labor Relations, 44, 454-468 | eng |
dcterms.references | Wright, T. A., & Bonett, D. G. (2007). Job satisfaction and psychological well-being as nonadditive predictors of workplace turnover. Journal of management, 33(2), 141-160. | eng |
dcterms.references | Zimmerman, R. D. (2008). Understandinf the impac of personalitu traits on individualis` turnover decisions: A meta‐Anality path model. Personnel psychology, 61(2), 309-348. | eng |
sb.programa | Maestría en Administración de Empresas e Innovación | spa |
sb.sede | Sede Barranquilla | spa |
Archivos
Bloque original
1 - 3 de 3
No hay miniatura disponible
- Nombre:
- PDF_Artículo.pdf
- Tamaño:
- 953.47 KB
- Formato:
- Adobe Portable Document Format
No hay miniatura disponible
- Nombre:
- PDF.pdf
- Tamaño:
- 1.08 MB
- Formato:
- Adobe Portable Document Format
Bloque de licencias
1 - 1 de 1
No hay miniatura disponible
- Nombre:
- license.txt
- Tamaño:
- 1.71 KB
- Formato:
- Item-specific license agreed upon to submission
- Descripción: