An integrated approach of multiple correspondences analysis (MCA) and fuzzy AHP method for occupational health and safety performance evaluation in the land cargo transportation
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Fecha
2019-08
Autores
Jimenez-Delgado, Genett
Balmaceda-Castro, Nidia
Hernández-Palma, Hugo
De la Hoz-Franco, Emiro
García-Guiliany, Jesus
Martinez-Ventura, Jairo
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Springer
Resumen
Land cargo transportation is one of the components of the logistics
chain with high impact on economic and social development worldwide.
However, problems such as top logistics costs, deficiencies in transportation
infrastructure and the failure to adopt good operating practices in aspects such as
quality, environment, and occupational safety and health affect the ability of
companies to comply with the agreements, requirements, and regulations of the
clients and other interested parties. One of the most relevant problems for the
sector is associated with the high accident rates that make this medium less
advantageous compared to other means of transport with impact on operational
costs, on logistics indicators, on compliance with legal regulations and customer
satisfaction. However, although there are legal standards and management
standards in occupational safety and health, evaluating performance can become
a difficult and subjective process, due to the complexity of the land cargo
transportation and the different interest groups involved. Besides, there is little
information in the literature that provides solutions for the industry. Therefore, this document presents an integrated approach between multi-criterion decision
making models (MCDM) and the Multiple Correspondences Analysis (MCA) to
facilitate the evaluation and improvement of occupational health and safety
performance, with a logical process, objective, robust and using both qualitative
and quantitative techniques, with real application in the land cargo transportation
sector. First, the multivariate method of Multiple Correspondences Analysis
(MCA) was used for the evaluation of a sample of companies in the industry,
considering the factors and sub-factors identified in the first stage and performing
correlational analyzes among the variables. Subsequently, a multicriteria
decision-making model was designed to determine the factors and subfactors
that affect occupational health and safety performance through the
technique of the Fuzzy Analytic Hierarchy Process (FAHP). Finally, improvement
strategies are proposed based on the approaches suggested in this
document.
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Palabras clave
Fuzzy Analytical Hierarchy Process, Fuzzy AHP, Multicriteria decision making, MCMD, Factorial analysis, Multiple Correspondence Analysis (MCA), Occupational health and safety, ISO 45001, Land cargo transportation, Cargo logistics, Performance evaluation