Clima organizacional, satisfacción laboral y salud mental en trabajadores de diferentes sectores económicos: estudio basado en estándares de calidad y escalas psicométricas validadas
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Fecha
2025
Autores
Ospino Pinto, Yulieth Patricia
Masco Acosta, Alejandra Marcela
Diaz Acevedo, Karoll Vanesa
Agamez Olea, Sindy Lorena
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Ediciones Universidad Simón Bolívar
Facultad de Ciencias de la Salud
Facultad de Ciencias de la Salud
Resumen
La salud mental laboral, la satisfacción laboral y el clima organizacional se han consolidado como dimensiones esenciales para comprender el bienestar de los trabajadores y el funcionamiento integral de las organizaciones en el contexto contemporáneo. A medida que las dinámicas laborales se transforman, se hace cada vez más evidente la necesidad de evaluar de manera conjunta factores psicosociales, emocionales y organizacionales que influyen tanto en el desempeño como en la calidad de vida de la población trabajadora. Las demandas laborales emergentes, los cambios en la gestión del talento humano y la intensificación de los riesgos psicosociales implican que las instituciones deben fortalecer sus sistemas de monitoreo, prevención e intervención en seguridad y salud en el trabajo (SST). En este sentido, el presente estudio tuvo como propósito caracterizar la salud mental, el clima organizacional y la satisfacción laboral en trabajadores pertenecientes a diferentes sectores económicos, integrando escalas psicométricas validadas y dimensiones organizacionales clave que permiten una comprensión amplia de los fenómenos estudiados. Esta evaluación simultánea representa un aporte significativo para el diseño de estrategias preventivas y de fortalecimiento institucional orientadas a mejorar el bienestar psicosocial de los trabajadores y optimizar el entorno laboral.
La literatura reciente ha señalado que la presencia de síntomas emocionales como depresión, ansiedad y estrés, aun en niveles leves o moderados, puede relacionarse con condiciones organizacionales deficientes o con la ausencia de recursos protectores suficientes dentro del ambiente laboral. Del mismo modo, un clima organizacional percibido como injusto, poco comunicativo o irrespetuoso puede aumentar los riesgos psicosociales y disminuir la satisfacción laboral, lo que potencialmente afecta el desempeño, la motivación y la retención del talento humano. En este marco, comprender la interacción entre estas variables y su incidencia en la experiencia laboral de los trabajadores constituye un insumo esencial para entidades públicas y privadas que buscan fortalecer su cultura organizacional y su gestión en SST. Así, el presente estudio se concibe como un ejercicio analítico que permite identificar tanto fortalezas organizacionales como posibles áreas de mejora que requieren atención prioritaria, especialmente en dimensiones relacionadas con equidad, diversidad, trato respetuoso y percepción del estrés.
Occupational mental health, job satisfaction, and organizational climate have become key dimensions for understanding workers’ well-being and the overall functioning of organizations in contemporary contexts. As work dynamics evolve, the need to jointly assess psychosocial, emotional, and organizational factors that influence both performance and quality of life among the working population becomes increasingly evident. Emerging work demands, changes in human talent management, and the intensification of psychosocial risks require institutions to strengthen their systems for monitoring, prevention, and intervention in Occupational Health and Safety (OHS). In this regard, the present study aimed to characterize mental health, organizational climate, and job satisfaction in workers from different economic sectors, integrating validated psychometric scales and core organizational dimensions that enable a comprehensive understanding of the phenomena under study. This simultaneous assessment represents a significant contribution to the design of preventive strategies and institutional strengthening aimed at improving workers’ psychosocial well-being and optimizing the work environment. Recent literature has highlighted that the presence of emotional symptoms such as depression, anxiety, and stress, even at mild or moderate levels, may be related to deficient organizational conditions or to the lack of sufficient protective resources within the work environment. Likewise, an organizational climate perceived as unfair, poorly communicative, or disrespectful may increase psychosocial risks and reduce job satisfaction, potentially affecting performance, motivation, and retention of human talent. Within this framework, understanding the interaction among these variables and their impact on workers’ work experience constitutes an essential input for public and private organizations seeking to strengthen their organizational culture and their OHS management. Thus, the present study is conceived as an analytical exercise that makes it possible to identify both organizational strengths and potential areas for improvement requiring priority attention, particularly in dimensions related to equity, diversity, respectful treatment, and perceived stress.
Occupational mental health, job satisfaction, and organizational climate have become key dimensions for understanding workers’ well-being and the overall functioning of organizations in contemporary contexts. As work dynamics evolve, the need to jointly assess psychosocial, emotional, and organizational factors that influence both performance and quality of life among the working population becomes increasingly evident. Emerging work demands, changes in human talent management, and the intensification of psychosocial risks require institutions to strengthen their systems for monitoring, prevention, and intervention in Occupational Health and Safety (OHS). In this regard, the present study aimed to characterize mental health, organizational climate, and job satisfaction in workers from different economic sectors, integrating validated psychometric scales and core organizational dimensions that enable a comprehensive understanding of the phenomena under study. This simultaneous assessment represents a significant contribution to the design of preventive strategies and institutional strengthening aimed at improving workers’ psychosocial well-being and optimizing the work environment. Recent literature has highlighted that the presence of emotional symptoms such as depression, anxiety, and stress, even at mild or moderate levels, may be related to deficient organizational conditions or to the lack of sufficient protective resources within the work environment. Likewise, an organizational climate perceived as unfair, poorly communicative, or disrespectful may increase psychosocial risks and reduce job satisfaction, potentially affecting performance, motivation, and retention of human talent. Within this framework, understanding the interaction among these variables and their impact on workers’ work experience constitutes an essential input for public and private organizations seeking to strengthen their organizational culture and their OHS management. Thus, the present study is conceived as an analytical exercise that makes it possible to identify both organizational strengths and potential areas for improvement requiring priority attention, particularly in dimensions related to equity, diversity, respectful treatment, and perceived stress.
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Cultura organizacional, Satisfacción laboral, Salud mental, Trabajadores
