Clima organizacional, satisfacción laboral y salud mental en trabajadores de diferentes sectores económicos: estudio basado en estándares de calidad y escalas psicométricas validadas
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Fecha
2025
Autores
Solano Acosta, Stefannys Paola
Ramirez Ordoñez, Michell Patricia
Mercado Mora, Zugey Maria
Sandoval Ortiz, Carlos Mario
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Ediciones Universidad Simón Bolívar
Facultad de Ciencias de la Salud
Facultad de Ciencias de la Salud
Resumen
Introducción: El presente proyecto de investigación tuvo como propósito analizar de manera integrada la salud mental, el clima organizacional y la satisfacción laboral en una población trabajadora, reconociendo la importancia de estas variables en la configuración del bienestar y el desempeño laboral. La calidad de vida en el ámbito laboral depende de la interacción entre factores individuales, organizacionales y relacionales; por ello, estudiar dimensiones como la equidad, la comunicación, el respeto interpersonal, el apoyo del liderazgo y la percepción de justicia adquiere relevancia para comprender la experiencia subjetiva del trabajador. Asimismo, evaluar la sintomatología emocional mediante instrumentos validados permite identificar riesgos psicosociales que pueden influir en el funcionamiento organizacional, la motivación y la estabilidad laboral. Bajo este enfoque, el estudio se estructuró para caracterizar estas variables y generar un análisis que orientara estrategias de intervención orientadas al bienestar integral.
Objetivo: Caracterizar el clima organizacional, la satisfacción laboral y la salud mental en trabajadores de diferentes sectores económicos, evaluados mediante estándares de calidad organizacional y escalas psicométricas validadas.
Materiales y Métodos: El estudio se desarrolló bajo un diseño descriptivo de tipo cuantitativo y de corte transversal. Se utilizaron tres instrumentos principales: la escala DASS-21 para la evaluación de síntomas de depresión, ansiedad y estrés; un cuestionario de clima organizacional que exploró dimensiones como equidad, trato, diversidad y comunicación; y una escala de satisfacción laboral centrada en salario, oportunidades de promoción y apoyo del supervisor. Las respuestas fueron analizadas mediante frecuencias y porcentajes, con el fin de identificar patrones de percepción y niveles de afectación emocional. El análisis se centró exclusivamente en las variables psicosociales, excluyendo deliberadamente los datos sociodemográficos para mantener la coherencia y el enfoque del estudio.
Introduction: This research project aimed to examine occupational mental health, organizational climate, and job satisfaction in an integrated manner within a working population, acknowledging the importance of these variables in shaping well-being and work performance. Quality of working life depends on the interplay between individual, organizational, and relational factors; therefore, investigating dimensions such as equity, communication, interpersonal respect, leadership support, and perceived justice is essential to understanding workers’ subjective work experience. In addition, assessing emotional symptomatology using validated instruments enables the identification of psychosocial risks that may influence organizational functioning, motivation, and job stability. Under this approach, the study was designed to characterize these variables and to generate evidence to inform intervention strategies aimed at comprehensive well-being. Objective: To characterize organizational climate, job satisfaction, and mental health among workers from different economic sectors, assessed using organizational quality standards and validated psychometric scales. Materials and Methods: A quantitative, descriptive, cross-sectional design was implemented. Three main instruments were used: the DASS-21 scale to assess symptoms of depression, anxiety, and stress; an organizational climate questionnaire examining dimensions such as equity, treatment, diversity, and communication; and a job satisfaction scale focused on salary, promotion opportunities, and supervisor support. Responses were analyzed using frequencies and percentages to identify perception patterns and levels of emotional distress. The analysis focused exclusively on psychosocial variables; sociodemographic data were deliberately excluded to preserve the study’s scope and conceptual coherence.
Introduction: This research project aimed to examine occupational mental health, organizational climate, and job satisfaction in an integrated manner within a working population, acknowledging the importance of these variables in shaping well-being and work performance. Quality of working life depends on the interplay between individual, organizational, and relational factors; therefore, investigating dimensions such as equity, communication, interpersonal respect, leadership support, and perceived justice is essential to understanding workers’ subjective work experience. In addition, assessing emotional symptomatology using validated instruments enables the identification of psychosocial risks that may influence organizational functioning, motivation, and job stability. Under this approach, the study was designed to characterize these variables and to generate evidence to inform intervention strategies aimed at comprehensive well-being. Objective: To characterize organizational climate, job satisfaction, and mental health among workers from different economic sectors, assessed using organizational quality standards and validated psychometric scales. Materials and Methods: A quantitative, descriptive, cross-sectional design was implemented. Three main instruments were used: the DASS-21 scale to assess symptoms of depression, anxiety, and stress; an organizational climate questionnaire examining dimensions such as equity, treatment, diversity, and communication; and a job satisfaction scale focused on salary, promotion opportunities, and supervisor support. Responses were analyzed using frequencies and percentages to identify perception patterns and levels of emotional distress. The analysis focused exclusively on psychosocial variables; sociodemographic data were deliberately excluded to preserve the study’s scope and conceptual coherence.
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Cultura organizacional, Satisfacción laboral, Salud mental, Trabajadores
