Estrategias para la sostenibilidad y mejora continua de procesos de calidad mediante el uso de agentes inteligentes en sector de la construcción
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Fecha
2024
Autores
De La Cruz Escobar, Andrea Carolina
González Gallego, Jorge Eliecer
Puello Coneo, Jhonnatan Jesús
Rodríguez, Federico Andrés
Saavedra Escalante, Rodolfo
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Ediciones Universidad Simón Bolívar
Facultad de Ingenierías
Facultad de Ingenierías
Resumen
Este proyecto de investigación aplicada tiene como objetivo formular estrategias basadas en agentes inteligentes para fomentar la sostenibilidad y mejora continua de procesos de calidad en el sector de la construcción. El problema radica la deficiencia de la sostenibilidad de procesos de gestión de calidad en la construcción, ante esta problemática, existe la necesidad de integrar herramientas tecnológicas innovadoras que potencien los sistemas de gestión de calidad, considerando las limitaciones actuales en infraestructura y adopción tecnológica. El proyecto de investigación aplicada se trabaja bajo un enfoque metodológico mixto, con diseño no experimental, de tipo descriptivo, explicativo y propositivo. Para lo cual se seleccionó una muestra compuesta por los líderes de las áreas técnica y promotora de la empresa INACAR S.A. Se aplicó una entrevista a los líderes y una encuesta a colaboradores del área técnica. Los resultados esperados incluyen modelos de integración, estrategias validadas y guías prácticas para su implementación. Con los resultados obtenidos se concluye que la integración de tecnologías emergentes como los agentes inteligentes en los procesos de calidad del sector, contribuyen a la sostenibilidad y mejora continua de procesos de calidad en sector de la construcción.
This applied research project aims to formulate strategies based on intelligent agents to promote sustainability and continuous improvement of quality processes in the construction sector. The problem lies in the deficiency of sustainability of quality management processes in construction. Faced with this problem, there is a need to integrate innovative technological tools that enhance quality management systems, considering the current limitations in infrastructure and technological adoption. The applied research project is worked under a mixed methodological approach, with a non-experimental design, of a descriptive, explanatory and propositional type. For this, a sample composed of the leaders of the technical and promotion areas of the company INACAR S.A. was selected. An interview was applied to the leaders and a survey was applied to collaborators in the technical area. The expected results include integration models, validated strategies and practical guides for their implementation. The results obtained lead to the conclusion that the integration of emerging technologies such as intelligent agents in the quality processes of the sector contribute to the sustainability and continuous improvement of quality processes in the construction sector.
This applied research project aims to formulate strategies based on intelligent agents to promote sustainability and continuous improvement of quality processes in the construction sector. The problem lies in the deficiency of sustainability of quality management processes in construction. Faced with this problem, there is a need to integrate innovative technological tools that enhance quality management systems, considering the current limitations in infrastructure and technological adoption. The applied research project is worked under a mixed methodological approach, with a non-experimental design, of a descriptive, explanatory and propositional type. For this, a sample composed of the leaders of the technical and promotion areas of the company INACAR S.A. was selected. An interview was applied to the leaders and a survey was applied to collaborators in the technical area. The expected results include integration models, validated strategies and practical guides for their implementation. The results obtained lead to the conclusion that the integration of emerging technologies such as intelligent agents in the quality processes of the sector contribute to the sustainability and continuous improvement of quality processes in the construction sector.
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Palabras clave
Sostenibilidad, Agentes inteligentes, Mejora continua, Procesos de calidad, Sector construcción