Clima organizacional y satisfacción laboral en contextos productivos del Caribe colombiano: una mirada desde distintos sectores económicos
No hay miniatura disponible
Fecha
2025
Autores
Arrieta Quevedo, Lina Marcela
Arias Molina, Yiseth Lilieth
Gravier Beltrán, Bertilda Isabel
Berdugo Arrieta, María Alejandra
Título de la revista
ISSN de la revista
Título del volumen
Editor
Ediciones Universidad Simón Bolívar
Facultad de Ciencias de la Salud
Facultad de Ciencias de la Salud
Resumen
Objetivo: Describir las percepciones de los trabajadores de distintos sectores económicos
del Caribe colombiano respecto al clima organizacional y la satisfacción laboral en sus
entornos laborales.
Materiales y Métodos: Este estudio se desarrolló con un enfoque cuantitativo, empleando
un diseño descriptivo y de corte transversal. La muestra estuvo conformada por 100
trabajadores de los sectores servicios, industria, construcción y agricultura, todos ubicados
en la ciudad de Barranquilla. Se utilizó un muestreo no probabilístico por conveniencia,
considerando como criterios de inclusión una antigüedad mínima de seis meses en la
empresa y la participación voluntaria de los sujetos. Para la recolección de datos se aplicaron
dos instrumentos principales: un cuestionario estructurado basado en la norma ISO
9001:2015, adaptado al contexto de Seguridad y Salud en el Trabajo (SGC), diseñado para
evaluar el clima organizacional. Este estándar, reconocido internacionalmente por su
enfoque en la gestión de la calidad, abarca dimensiones relacionadas con la percepción del
entorno laboral, tales como liderazgo, comunicación interna, participación del personal,
trabajo en equipo, compromiso organizacional, y condiciones físicas y emocionales del
ambiente laboral. Además, se utilizó el Cuestionario de Satisfacción Laboral S20/23,
validado a nivel internacional, para medir la satisfacción laboral. Ambos instrumentos fueron
autoadministrados por los participantes. Los datos recolectados fueron procesados
mediante herramientas estadísticas en Python, aplicando análisis descriptivos de
frecuencias y porcentajes para interpretar los resultados obtenidos. Esta metodología
permitió obtener una visión integral del clima organizacional y la satisfacción laboral en los
diferentes sectores evaluados.
Objective: Objective: To describe the perceptions of workers from various economic sectors in the Colombian Caribbean regarding organizational climate and job satisfaction within their work environments. Materials and Methods: This study was conducted using a quantitative approach with a descriptive, cross-sectional design. The sample consisted of 100 employees from the service, industrial, construction, and agricultural sectors, all located in the city of Barranquilla. A non-probabilistic convenience sampling method was employed, with inclusion criteria requiring a minimum tenure of six months in the company and voluntary participation. Data collection involved two primary instruments: a structured questionnaire based on the ISO 9001:2015 standard, adapted to the context of Occupational Health and Safety Management Systems (OHSMS), aimed at assessing organizational climate. This internationally recognized standard focuses on quality management and includes dimensions related to workplace perception such as leadership, internal communication, staff involvement, teamwork, organizational commitment, and the physical and emotional conditions of the work environment. Additionally, the internationally validated S20/23 Job Satisfaction Questionnaire was used to measure job satisfaction. Both instruments were self-administered by participants. Collected data were processed using statistical tools in Python, applying descriptive analyses of frequencies and percentages to interpret the results. This methodology provided a comprehensive overview of organizational climate and job satisfaction across the evaluated sectors.
Objective: Objective: To describe the perceptions of workers from various economic sectors in the Colombian Caribbean regarding organizational climate and job satisfaction within their work environments. Materials and Methods: This study was conducted using a quantitative approach with a descriptive, cross-sectional design. The sample consisted of 100 employees from the service, industrial, construction, and agricultural sectors, all located in the city of Barranquilla. A non-probabilistic convenience sampling method was employed, with inclusion criteria requiring a minimum tenure of six months in the company and voluntary participation. Data collection involved two primary instruments: a structured questionnaire based on the ISO 9001:2015 standard, adapted to the context of Occupational Health and Safety Management Systems (OHSMS), aimed at assessing organizational climate. This internationally recognized standard focuses on quality management and includes dimensions related to workplace perception such as leadership, internal communication, staff involvement, teamwork, organizational commitment, and the physical and emotional conditions of the work environment. Additionally, the internationally validated S20/23 Job Satisfaction Questionnaire was used to measure job satisfaction. Both instruments were self-administered by participants. Collected data were processed using statistical tools in Python, applying descriptive analyses of frequencies and percentages to interpret the results. This methodology provided a comprehensive overview of organizational climate and job satisfaction across the evaluated sectors.
Descripción
Palabras clave
Cultura organizacional, Satisfacción en el trabajo, Sector público-privado, Condiciones de trabajo
