Propuesta de un enfoque de innovación organizacional para Comfaoriente, basado en el modelo de cultura organizacional y efectividad de Daniel Denison
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Fecha
2023
Autores
Sánchez Julio, Mónica Adriana
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Ediciones Universidad Simón Bolívar
Facultad de Administración y Negocios
Facultad de Administración y Negocios
Resumen
La presente investigación centra su importancia en revisar, de acuerdo a la cultura organizacional, los procesos que se llevan a cabo en el contexto de la Caja de Compensación Familiar del Oriente Colombiano (Comfaoriente), basado en el modelo de cultura organizacional y efectividad de Daniel Denison, con el fin de mejorar de manera significativa la gestión de procesos con una perspectiva al entendimiento en el impacto que genera el no comprender y gestionar adecuadamente la Cultura Organizacional de Comfaoriente. De acuerdo a lo anterior, se planteó el siguiente objetivo general: Proponer un enfoque de innovación organizacional para Comfaoriente basado en el modelo de cultura organizacional y efectividad de Daniel Denison. Para lograr cumplir con el objeto principal del presente ensayo, se propusieron tres objetivos específicos: I) Realizar una revisión teórica/conceptual de los principales aportes en materia de Cultura e Innovación Organizacional, considerando la última década. II) Identificar los elementos determinantes de la Cultura Organizacional en la Caja de Compensación del Oriente Colombiano (Comfaoriente). III) Proponer lineamientos que permitan aplicar los mecanismos de intervención en las dimensiones de la Cultura Organizacional en la Caja de Compensación del Oriente Colombiano (Comfaoriente). Para el construir la sección del Marco Teórico, se consultaron bases de datos, las cuales permiten la identificación de investigaciones que otorgan una revisión del tema de estudio y soportan las bases de referencia para desarrollar el presente trabajo. A continuación, se presentan algunos antecedentes trascendentales, clasificados en internacionales, nacionales y locales. Para el desarrollo de la metodología, se aplicó un enfoque cualitativo, a razón que se analizan datos y la dimensión del pensamiento, ya que el enfoque cuantitativo (que representa, como dijimos, un conjunto de procesos) es secuencial y probatorio. Se recolectaron datos con base en el procesamiento estadístico futuro de la información, con la finalidad de establecer pautas de comportamiento de la variable (Cultura organizacional). El tipo de estudio es no experimental, explicativo de tipo transversal, ya que se observa la variable en el entorno presente para después estudiarlos, sin embargo, no se interviene adrede en el manejo de las variables de la investigación. La población objeto de estudio es la empresa Comfaoriente ubicada en la ciudad de Cúcuta, la cual cuenta con 327 personas vinculadas laboralmente. La muestra es, efectivamente, una circunscripción exacta de la población. Empleando el término para universos inferiores a cien mil elementos bajo Distribución Normal, se estableció una muestra de 177 elementos, con un nivel de confianza del 95%. Entre las técnicas de recolección de información, Se ejecutó una revisión documental que permite ahondar en los componentes ineludibles que permitan conceder solución a los objetivos específicos; El instrumento empleado fue el modelo de cultura organizacional y efectividad de Denison, Nieminen y Kotrba, el cual se basa en cuatro dimensiones de la cultura organizacional; implicación, consistencia, adaptabilidad y misión. Para el análisis de la información recolectada, se hizo una clasificación en dos categorías: I) Revisión teórica/conceptual de los principales aportes en materia de Cultura e Innovación Organizacional. II) Elementos determinantes de la Cultura Organizacional en la Caja de Compensación del Oriente Colombiano (Comfaoriente).
This research focuses its importance on reviewing, according to the organizational culture, the processes carried out in the context of the Caja de Compensación Familiar del Oriente Colombiano (Comfaoriente), based on Daniel Denison's organizational culture and effectiveness model, in order to significantly improve the management of processes with a view to understanding the impact of not properly understanding and managing Comfaoriente's Organizational Culture. According to the above, the following general objective was proposed: To propose an organizational innovation approach for Comfaoriente based on Daniel Denison's organizational culture and effectiveness model. In order to achieve the main objective of this essay, three specific objectives were proposed: I) To carry out a theoretical/conceptual review of the main contributions in terms of Organizational Culture and Innovation, considering the last decade. II) To identify the determinant elements of Organizational Culture in the Caja de Compensación del Oriente Colombiano (Comfaoriente). III) To propose guidelines that allow the application of intervention mechanisms in the dimensions of Organizational Culture in the Caja de Compensación del Oriente Colombiano (Comfaoriente). For the construction of the Theoretical Framework section, databases were consulted, which allow the identification of research that provide a review of the topic of study and support the reference bases to develop the present work. the present work. Next, some transcendental antecedents are presented, classified as international, national and local. For the development of the methodology, a qualitative approach was applied, since the quantitative approach (which represents, as we said, a set of processes) is sequential and evidential. Data were collected based on the future statistical processing of the information, with the purpose of establishing patterns of behavior of the variable (Organizational Culture). The type of study is non-experimental, explanatory of transversal type, since the variable is observed in the present environment and then studied, however, there is no deliberate intervention in the management of the research variables. The population under study is the Comfaoriente company located in the city of Cúcuta, which has 327 employees. The sample is, effectively, an exact circumscription of the population. Using the term for universes of less than one hundred thousand elements under Normal Distribution, a sample of 177 elements was established, with a confidence level of 95%. Among the information gathering techniques, a documentary review was carried out to delve into the unavoidable components that allow the solution of the specific objectives; the instrument used was the organizational culture and effectiveness model of Denison, Nieminen and Kotrba, which is based on four dimensions of organizational culture; involvement, consistency, adaptability and mission. For the analysis of the information collected, a classification was made in two categories: I) Theoretical/conceptual review of the main contributions on Organizational Culture and Innovation. II) Determining elements of Organizational Culture in the Caja de Compensación del Oriente Colombiano (Comfaoriente).
This research focuses its importance on reviewing, according to the organizational culture, the processes carried out in the context of the Caja de Compensación Familiar del Oriente Colombiano (Comfaoriente), based on Daniel Denison's organizational culture and effectiveness model, in order to significantly improve the management of processes with a view to understanding the impact of not properly understanding and managing Comfaoriente's Organizational Culture. According to the above, the following general objective was proposed: To propose an organizational innovation approach for Comfaoriente based on Daniel Denison's organizational culture and effectiveness model. In order to achieve the main objective of this essay, three specific objectives were proposed: I) To carry out a theoretical/conceptual review of the main contributions in terms of Organizational Culture and Innovation, considering the last decade. II) To identify the determinant elements of Organizational Culture in the Caja de Compensación del Oriente Colombiano (Comfaoriente). III) To propose guidelines that allow the application of intervention mechanisms in the dimensions of Organizational Culture in the Caja de Compensación del Oriente Colombiano (Comfaoriente). For the construction of the Theoretical Framework section, databases were consulted, which allow the identification of research that provide a review of the topic of study and support the reference bases to develop the present work. the present work. Next, some transcendental antecedents are presented, classified as international, national and local. For the development of the methodology, a qualitative approach was applied, since the quantitative approach (which represents, as we said, a set of processes) is sequential and evidential. Data were collected based on the future statistical processing of the information, with the purpose of establishing patterns of behavior of the variable (Organizational Culture). The type of study is non-experimental, explanatory of transversal type, since the variable is observed in the present environment and then studied, however, there is no deliberate intervention in the management of the research variables. The population under study is the Comfaoriente company located in the city of Cúcuta, which has 327 employees. The sample is, effectively, an exact circumscription of the population. Using the term for universes of less than one hundred thousand elements under Normal Distribution, a sample of 177 elements was established, with a confidence level of 95%. Among the information gathering techniques, a documentary review was carried out to delve into the unavoidable components that allow the solution of the specific objectives; the instrument used was the organizational culture and effectiveness model of Denison, Nieminen and Kotrba, which is based on four dimensions of organizational culture; involvement, consistency, adaptability and mission. For the analysis of the information collected, a classification was made in two categories: I) Theoretical/conceptual review of the main contributions on Organizational Culture and Innovation. II) Determining elements of Organizational Culture in the Caja de Compensación del Oriente Colombiano (Comfaoriente).
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Palabras clave
Cultura, Innovación, Organizaciones, Adaptación, Progresión, Culture, Innovation, Organizations, Adaptation, Progression
