Innovación Logística en PYMES de San José de Cúcuta utilizando soluciones de Inteligencia Artificial
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Fecha
2024-09-09
Autores
Delgado Vera, Angely Katherine
Delgado, Gaudiz Rocio
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Editor
Ediciones Universidad Simón Bolívar
Facultad de Administración y Negocios
Facultad de Administración y Negocios
Resumen
La gestión logística de las empresas se enfoca en el manejo de mercancías y materias mediante el transporte a diferentes lugares, siendo utilizada por todos los niveles empresariales en el cumplimiento de sus actividades de distribución y comercialización, seguidamente la optimización de este sector es primordial para cada día ofrecer un servicio eficiente en el manejo de envíos y recepciones de cualquier aspecto, por esto teniendo en cuenta las nuevas tendencias en gestiones empresariales las cuales se enfocan en la utilización de herramientas de IA y aplicaciones sistematizadas, se busca proponer como la inteligencia artificial puede optimizar los procesos logísticos en el comercio fronterizo de San José de Cúcuta, mediante un proceso metodológico cualitativo enfocado a la revisión documental e investigación de las nuevas tendencias que reflejan los datos e informes realizados sobre el tema, obteniendo un análisis completo del sector logístico ligado a las herramientas de inteligencia artificial, donde se identifica cuáles son las principales áreas que componen el sector logístico en las empresas escogiendo las que mejor se acoplan a cada una de estas actividades de acuerdo a la necesidades particulares y actividades a realizar, permitiendo así crear un inventario de herramientas basadas en IA para mejorar áreas específicas como lo son el manejo de inventarios, gestión de demanda y oferta y la gestión de rutas de envíos, revisando los casos donde se pueda analizar cuáles han sido los retos, las aplicaciones de IA y los resultados obtenidos por estos, siendo guía en la experiencia MYPIMES en Cúcuta
The logistics management of companies focuses on the handling of goods and materials through transportation to different places, being used by all levels of business in the fulfillment of their distribution and marketing activities, then the optimization of this sector is essential to provide an efficient service every day in the handling of shipments and receipts of any aspect, therefore taking into account the new trends in business management which focus on the use of AI tools and systematized applications, we seek to propose how artificial intelligence can optimize the logistics processes in the border trade of San Jose de Cucuta, through a qualitative methodological process focused on documentary review and research of new trends that reflect the data and reports on the subject, obtaining a complete analysis of the logistics sector linked to artificial intelligence tools, where the main areas that make up the logistics sector in companies are identified, choosing the ones that best fit each of these activities according to the particular needs and activities to be performed, thus allowing to create an inventory of AI-based tools to improve specific areas such as inventory management, demand and supply management and shipping route management, reviewing the cases where you can analyze what have been the challenges, AI applications and the results obtained by these, being a guide in the MYPIMES experience in Cúcuta.
The logistics management of companies focuses on the handling of goods and materials through transportation to different places, being used by all levels of business in the fulfillment of their distribution and marketing activities, then the optimization of this sector is essential to provide an efficient service every day in the handling of shipments and receipts of any aspect, therefore taking into account the new trends in business management which focus on the use of AI tools and systematized applications, we seek to propose how artificial intelligence can optimize the logistics processes in the border trade of San Jose de Cucuta, through a qualitative methodological process focused on documentary review and research of new trends that reflect the data and reports on the subject, obtaining a complete analysis of the logistics sector linked to artificial intelligence tools, where the main areas that make up the logistics sector in companies are identified, choosing the ones that best fit each of these activities according to the particular needs and activities to be performed, thus allowing to create an inventory of AI-based tools to improve specific areas such as inventory management, demand and supply management and shipping route management, reviewing the cases where you can analyze what have been the challenges, AI applications and the results obtained by these, being a guide in the MYPIMES experience in Cúcuta.
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Palabras clave
Logística, Optimización, Gestión, Inventarios, Comercio
