El teletrabajo en el marco del COVID 19 en la ciudad de Barranquilla
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Fecha
2024
Autores
Quintero García, Isaac Andrés
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Ediciones Universidad Simón Bolívar
Facultad de Ciencias Jurídicas y Sociales
Facultad de Ciencias Jurídicas y Sociales
Resumen
El teletrabajo, como una modalidad laboral que permite realizar tareas de forma remota utilizando tecnología, ha demostrado ser extremadamente beneficioso, especialmente durante la pandemia de COVID-19. Inicialmente propuesto por Jack Nilles en los años setenta, el teletrabajo cobró fuerza en 2020 y 2021 cuando las empresas de Barranquilla y de todo el mundo tuvieron que adaptarse rápidamente a las restricciones de movilidad. Permitió a las empresas seguir funcionando durante los confinamientos, manteniendo la productividad sin poner en riesgo la salud de los empleados. Además, ayudó a reducir costos operativos al eliminar la necesidad de alquilar oficinas y pagar servicios públicos, y ofreció a los empleados una mayor flexibilidad laboral, mejorando su equilibrio entre trabajo y vida personal al evitar largos desplazamientos. La minimización del contacto físico ayudó a reducir la propagación del virus, protegiendo tanto a los empleados como a sus familias. La situación aceleró la adopción de tecnologías digitales, mejorando la eficiencia y abriendo nuevas oportunidades de negocio. Herramientas como Zoom, Excel y Meet facilitaron la comunicación y colaboración, y la implementación de centros de llamadas (Call Centers) operados desde los hogares demostró que muchas tareas pueden realizarse remotamente sin pérdida de calidad. Estos beneficios destacan cómo el teletrabajo no solo ayudó a superar los desafíos presentados por la pandemia, sino que también sentó las bases para un futuro laboral más flexible y resiliente.
Telework, as a mode of work that allows tasks to be performed remotely using technology, has proven to be extremely beneficial, especially during the COVID-19 pandemic. Initially proposed by Jack Nilles in the 1970s, telework gained momentum in 2020 and 2021 when companies in Barranquilla and around the world had to quickly adapt to mobility constraints. It allowed companies to continue operating during confinements, maintaining productivity without jeopardizing employee health. It also helped reduce operating costs by eliminating the need to rent offices and pay utilities, and offered employees greater work flexibility, improving their work-life balance by avoiding long commutes. Minimizing physical contact helped reduce the spread of the virus, protecting both employees and their families. The situation accelerated the adoption of digital technologies, improving efficiency and opening up new business opportunities. Tools such as Zoom, Excel and Meet facilitated communication and collaboration, and the implementation of home-based call centers demonstrated that many tasks could be performed remotely without loss of quality. These benefits highlight how telework not only helped to overcome the challenges presented by the pandemic, but also laid the groundwork for a new era of teleworking.
Telework, as a mode of work that allows tasks to be performed remotely using technology, has proven to be extremely beneficial, especially during the COVID-19 pandemic. Initially proposed by Jack Nilles in the 1970s, telework gained momentum in 2020 and 2021 when companies in Barranquilla and around the world had to quickly adapt to mobility constraints. It allowed companies to continue operating during confinements, maintaining productivity without jeopardizing employee health. It also helped reduce operating costs by eliminating the need to rent offices and pay utilities, and offered employees greater work flexibility, improving their work-life balance by avoiding long commutes. Minimizing physical contact helped reduce the spread of the virus, protecting both employees and their families. The situation accelerated the adoption of digital technologies, improving efficiency and opening up new business opportunities. Tools such as Zoom, Excel and Meet facilitated communication and collaboration, and the implementation of home-based call centers demonstrated that many tasks could be performed remotely without loss of quality. These benefits highlight how telework not only helped to overcome the challenges presented by the pandemic, but also laid the groundwork for a new era of teleworking.
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Palabras clave
Teletrabajo, COVID 19, Productividad, Derecho, Herramientas tecnológicas
