Bienestar psicológico y satisfacción laboral y felicidad de los trabajadores de empresas de trasporte intermunicipal de la central de transporte de Cúcuta
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Fecha
2018
Autores
Estupiñán López, Helen
Fuentes Leiva, Yair
Lizcano Alvarado, Claudia
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Ediciones Universidad Simón Bolívar
Facultad de Ciencias Jurídicas y Sociales
Facultad de Ciencias Jurídicas y Sociales
Resumen
El mundo se encuentra en un proceso de globalización, no solo a nivel comercial, sino organizacional y humano, dejando de lado conceptos de desarrollo industrial por un desarrollo humano, estos conceptos han sido llevados a las diferentes instituciones y organizaciones, lo que les ha acarreado una concientización de la importancia del cuidado y del bienestar del capital humano. Este capital debe mantenerse cuidado bajo ciertos estándares, por lo cual se pretende realizar el análisis del bienestar psicológico y de la satisfacción laboral de los empleados del sector económico del transporte intermunicipal en la ciudad de San José de Cúcuta.
Esta investigación se realizó bajo un enfoque Cuantitativo; con un diseño no experimental y adicionalmente tiene una connotación de un alcance correlacional, ya que se pretende determinar una relación entre las variables como el bienestar psicológico y la satisfacción laboral. Los instrumentos que se utilizaron fueron el cuestionario de variables sociolaborales, la escala de Bienestar Psicológico de Ryff y la escala de satisfacción labora SL-SPC, La escala de felicidad, todo esto bajo un muestreo aleatorio estratificado con afijación proporcional, esto para un total de 123 empleados encuestados.
Como resultados se pudo obtener que la sub variable de beneficios económicos se encuentra en un nivel muy bajo (2,96) en relación con las demás variables, ya que todas estas se encuentran con una desviación estándar similar, es decir se pueden incluir todas estas en un rango moderado indicando que la significación de la tarea es la sub variable más alta con un (3,98).
The world is in a process of globalization, not only at a commercial level, but also at an organizational and human level, leaving aside concepts of industrial development for a human development, these concepts have been taken to the different institutions and organizations, which has brought them an awareness of the importance of the care and welfare of human capital. This capital must be maintained under certain standards, which is why the aim is to analyze the psychological well-being and job satisfaction of employees in the inter-municipal transport sector in the city of San José de Cúcuta. This research was conducted under a Quantitative approach; with a non-experimental design and additionally has a connotation of a correlational scope, since it is intended to determine a relationship between variables such as psychological well-being and job satisfaction. The instruments used were the socio-labor variables questionnaire, the Ryff Psychological Wellbeing Scale and the SL-SPC work satisfaction scale, all under a stratified random sampling with proportional allocation, for a total of 123 surveyed employees. As a result, it was possible to obtain that the sub variable of economic benefits is at a very low level (2.96) in relation to the other variables, since all these variables have a similar standard deviation, that is, all these variables can be included. in a moderate range indicating that the significance of the task is the highest sub variable with one (3.98).
The world is in a process of globalization, not only at a commercial level, but also at an organizational and human level, leaving aside concepts of industrial development for a human development, these concepts have been taken to the different institutions and organizations, which has brought them an awareness of the importance of the care and welfare of human capital. This capital must be maintained under certain standards, which is why the aim is to analyze the psychological well-being and job satisfaction of employees in the inter-municipal transport sector in the city of San José de Cúcuta. This research was conducted under a Quantitative approach; with a non-experimental design and additionally has a connotation of a correlational scope, since it is intended to determine a relationship between variables such as psychological well-being and job satisfaction. The instruments used were the socio-labor variables questionnaire, the Ryff Psychological Wellbeing Scale and the SL-SPC work satisfaction scale, all under a stratified random sampling with proportional allocation, for a total of 123 surveyed employees. As a result, it was possible to obtain that the sub variable of economic benefits is at a very low level (2.96) in relation to the other variables, since all these variables have a similar standard deviation, that is, all these variables can be included. in a moderate range indicating that the significance of the task is the highest sub variable with one (3.98).
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Palabras clave
Organización, Bienestar psicológico, Satisfacción laboral, Sector económico, Transporte intermunicipal, Empleados, Organization, Psychological well-being, Job satisfaction, Economic sector, Inter-municipal transport, Employees
