Desafíos que presentan las personas con discapacidad visual y motora en el acceso del transporte público
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Fecha
2025
Autores
Vásquez Calderón, Sara Inés
Márquez Pacheco, Angélica Guadalupe
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Ediciones Universidad Simón Bolívar
Facultad de Ciencias Jurídicas y Sociales
Facultad de Ciencias Jurídicas y Sociales
Resumen
El acceso al transporte público es un derecho fundamental que asegura la movilidad y la participación plena en la vida social, económica y cultural de las personas. No obstante, las personas con discapacidad visual y motora enfrentan múltiples barreras que limitan este derecho, como la falta de infraestructura accesible, señalización inadecuada, ausencia de información en formatos accesibles y dificultades para abordar o descender de los vehículos. Estas limitaciones no solo restringen su autonomía, sino que también perpetúan la exclusión y la desigualdad en el ejercicio de sus derechos.
Entre los principales desafíos se encuentran la falta de rampas, la ausencia de señalización en braille o sistemas auditivos, y la actitud poco empática del personal del transporte. Estas limitaciones afectan directamente su autonomía, seguridad y calidad de vida. En Cúcuta, estas problemáticas se evidencian con mayor fuerza, ya que la infraestructura urbana no está completamente adaptada a las necesidades de esta población. Esto genera exclusión social, dependencia y dificultad para acceder a oportunidades educativas, laborales y recreativas.
Diversos estudios nacionales e internacionales han resaltado la urgencia de implementar políticas públicas que garanticen la accesibilidad universal. A pesar de algunos avances, persisten obstáculos estructurales, sociales y actitudinales que impiden una inclusión real. Esta investigación busca analizar los desafíos que enfrentan las personas con discapacidad visual y motora en el uso del transporte público en Cúcuta. A través de un enfoque cualitativo, se pretende visibilizar estas experiencias y proponer acciones que contribuyan a una movilidad más justa e inclusiva.
Access to public transportation is a fundamental right that ensures mobility and full participation in social, economic, and cultural life. However, people with visual and motor disabilities face multiple barriers that limit this right, such as a lack of accessible infrastructure, inadequate signage, a lack of information in accessible formats, and difficulties boarding or exiting vehicles. These limitations not only restrict their autonomy but also perpetuate exclusion and inequality in the exercise of their rights. Among the main challenges are the lack of ramps, the absence of signage in Braille or audio systems, and the lack of empathy of transportation personnel. These limitations directly affect their autonomy, safety, and quality of life. In Cúcuta, these problems are even more evident, as the urban infrastructure is not fully adapted to the needs of this population. This generates social exclusion, dependency, and difficulty accessing educational, employment, and recreational opportunities. Various national and international studies have highlighted the urgency of implementing public policies that guarantee universal accessibility. Despite some progress, structural, social, and attitudinal obstacles persist that impede real inclusion. This research seeks to analyze the challenges faced by people with visual and motor disabilities when using public transportation in Cúcuta. Through a qualitative approach, it aims to highlight these experiences and propose actions that contribute to more equitable and inclusive mobility.
Access to public transportation is a fundamental right that ensures mobility and full participation in social, economic, and cultural life. However, people with visual and motor disabilities face multiple barriers that limit this right, such as a lack of accessible infrastructure, inadequate signage, a lack of information in accessible formats, and difficulties boarding or exiting vehicles. These limitations not only restrict their autonomy but also perpetuate exclusion and inequality in the exercise of their rights. Among the main challenges are the lack of ramps, the absence of signage in Braille or audio systems, and the lack of empathy of transportation personnel. These limitations directly affect their autonomy, safety, and quality of life. In Cúcuta, these problems are even more evident, as the urban infrastructure is not fully adapted to the needs of this population. This generates social exclusion, dependency, and difficulty accessing educational, employment, and recreational opportunities. Various national and international studies have highlighted the urgency of implementing public policies that guarantee universal accessibility. Despite some progress, structural, social, and attitudinal obstacles persist that impede real inclusion. This research seeks to analyze the challenges faced by people with visual and motor disabilities when using public transportation in Cúcuta. Through a qualitative approach, it aims to highlight these experiences and propose actions that contribute to more equitable and inclusive mobility.
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Palabras clave
Accesibilidad, Discapacidad visual, Discapacidad motora y Inclusión social
