Implementación de solución de señalización e información para la comunicación efectiva de los beneficios diarios a ofrecer a los clientes de Muebles Jamar
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Fecha
2020
Autores
Roca Plata, Katherine
Aguilar Rincón, Jenifer
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Ediciones Universidad Simón Bolívar
Facultad de Ingenierías
Facultad de Ingenierías
Resumen
El aumento de Pqr´s ha afectado los balances financieros en los últimos años en la compañía, debido a que se ha indemnizado a los clientes con ofertas, descuentos y/o obsequio como forma de compensación por la información errónea publicada al ingreso de las tiendas, esto por la ausencia de equipos digitales que informen los beneficios del día; ya que se evidenció que se está realizando de manera manual lo que permite que la información en ocasiones no sea oportuna ni efectiva.
Las actividades a desarrollar Instalación de 29 monitores en las entradas de las tiendas de muebles jamar a nivel nacional, así mismo evolucionar los medios tradicionales impresos hacia un medio 100% digital. Para el proyecto denominado “Diseño e implementación de solución de señalización e información para la comunicación de beneficios diarios en las tiendas de muebles jamar.
The increase in Pqr's has affected the company's financial balance sheets in recent years, due to the fact that clients have been compensated with offers, discounts and / or gifts as a form of compensation for the erroneous information published upon entry of the stores, this due to the absence of digital equipment that reports the benefits of the day; since it was evidenced that it is being carried out manually, which allows the information to be sometimes not timely or effective. The activities to be developed Installation of 29 monitors at the entrances of the jamar furniture stores nationwide, as well as the evolution of traditional printed media towards a 100% digital medium. For the project called “Design and implementation of a signaling and information solution for the communication of daily benefits in jamar furniture stores.
The increase in Pqr's has affected the company's financial balance sheets in recent years, due to the fact that clients have been compensated with offers, discounts and / or gifts as a form of compensation for the erroneous information published upon entry of the stores, this due to the absence of digital equipment that reports the benefits of the day; since it was evidenced that it is being carried out manually, which allows the information to be sometimes not timely or effective. The activities to be developed Installation of 29 monitors at the entrances of the jamar furniture stores nationwide, as well as the evolution of traditional printed media towards a 100% digital medium. For the project called “Design and implementation of a signaling and information solution for the communication of daily benefits in jamar furniture stores.
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Licencia ARKBOX, Player Android, PQRS