Evaluar el teletrabajo en la alcaldía de San José de Cúcuta
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Fecha
2026
Autores
Botello Apolinar, Joan José
Murcia Vargas, Jonathan Alexander
Reyes Montalvo, Kelly Tatiana
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Ediciones Universidad Simón Bolívar
Facultad de Ciencias Jurídicas y Sociales
Facultad de Ciencias Jurídicas y Sociales
Resumen
El teletrabajo, es una modalidad laboral que viene presentando una fuerte evolución, que ayuda a su adaptabilidad, autonomía y competitividad necesaria en su acople, gracias a la generación G5 que vincula todos los dispositivos y herramientas tecnológica para hacer de la comunidad virtual, mayor comodidad, seguridad y satisfacción del talento humano que la desempeña, con gran facilidad, donde las habilidades blandas, conocimientos y experiencia, asegura su satisfacción empresarial de manera segura y óptima. Por eso busca desarrollar los siguientes objetivos específicos: 1. Realizar un diagnóstico socio – jurídico de la Ley 1221 de 2008, junto a los lineamientos normativos vigentes en la Alcaldía de San José de Cúcuta. 2. Determinar las condiciones laborales, técnicas, jerárquicas, y de seguimiento que se presentan en la Alcaldía San José de Cúcuta, por medio de una entrevista semi-estructurada. 3. Proponer estrategias para la adopción del teletrabajo de manera adecuada en la Alcaldía San José de Cúcuta, fundamentadas
en buenas prácticas y en el aprovechamiento del marco legal existente. En la metodología, se trabajó con el paradigma pragmático, que detalla todas las características del contexto, junto a un enfoque mixto, porque se utilizaron entrevistas y encuestas, para arrojar resultados teóricos y estadísticos y por último el diseño fue descriptivo. Como se pudo evidenciar, esta opción viene ganando terreno fuertemente, gracias a los ajustes de reglamento laboral, junto con una fuerte inversión en herramientas tecnológicos, junto con softwares y aplicaciones basada en inteligencia artificial, para evitar ciberataques que se han vuelto bastante reiterativos en entidades públicas.
Teleworking is a work modality that has undergone significant evolution, contributing to its adaptability, autonomy, and the competitiveness necessary for its integration. This is thanks to the 5G generation, which connects all devices and technological tools to create a virtual community that offers greater comfort, security, and satisfaction for the human talent that uses it. Soft skills, knowledge, and experience are leveraged to ensure secure and optimal job satisfaction. Therefore, this study seeks to develop the following specific objectives: 1. To conduct a socio-legal analysis of Law 1221 of 2008, along with the current regulatory guidelines in the Municipality of San José de Cúcuta. 2. To determine the current working conditions, technical aspects, hierarchical structures, and monitoring procedures in the Municipality of San José de Cúcuta through a semistructured interview. 3. To propose strategies for the appropriate adoption of teleworking in the Municipality of San José de Cúcuta, based on best practices and leveraging the existing legal framework. The methodology employed a pragmatic paradigm, which details all the characteristics of the context, along with a mixed-methods approach, utilizing interviews and surveys to yield theoretical and statistical results. Finally, the design was descriptive. As evidenced, this option is gaining significant traction, thanks to adjustments in labor regulations, coupled with substantial investment in technological tools, including software and applications based on artificial intelligence, to prevent cyberattacks, which have become increasingly common in public entities.
Teleworking is a work modality that has undergone significant evolution, contributing to its adaptability, autonomy, and the competitiveness necessary for its integration. This is thanks to the 5G generation, which connects all devices and technological tools to create a virtual community that offers greater comfort, security, and satisfaction for the human talent that uses it. Soft skills, knowledge, and experience are leveraged to ensure secure and optimal job satisfaction. Therefore, this study seeks to develop the following specific objectives: 1. To conduct a socio-legal analysis of Law 1221 of 2008, along with the current regulatory guidelines in the Municipality of San José de Cúcuta. 2. To determine the current working conditions, technical aspects, hierarchical structures, and monitoring procedures in the Municipality of San José de Cúcuta through a semistructured interview. 3. To propose strategies for the appropriate adoption of teleworking in the Municipality of San José de Cúcuta, based on best practices and leveraging the existing legal framework. The methodology employed a pragmatic paradigm, which details all the characteristics of the context, along with a mixed-methods approach, utilizing interviews and surveys to yield theoretical and statistical results. Finally, the design was descriptive. As evidenced, this option is gaining significant traction, thanks to adjustments in labor regulations, coupled with substantial investment in technological tools, including software and applications based on artificial intelligence, to prevent cyberattacks, which have become increasingly common in public entities.
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Palabras clave
Teletrabajo, Inteligencia artificial, Herramientas tecnológicas, Entornos virtuales
