Factores administrativos contribuyentes a las cancelaciones quirúrgicas programadas en una IPS de Barranquilla
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Fecha
2026
Autores
Obregón Rovira, Shaday
Prieto Florian, Mariana Isabel
Peluffo Florian, Shailyn Paola
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Ediciones Universidad Simón Bolívar
Facultad de Administración y Negocios
Facultad de Administración y Negocios
Resumen
La presente investigación tuvo como propósito analizar los factores administrativos asociados a las cancelaciones de cirugías programadas en una institución prestadora de servicios de salud de alta complejidad de la ciudad de Barranquilla. Esta problemática puede generar consecuencias tanto para la institución como para los pacientes, debido al uso inadecuado de recursos, incremento de costos, pérdida de tiempo quirúrgico, dificultades en la programación y posibles retrasos en la atención.
El estudio se desarrolló bajo un enfoque cuantitativo, de tipo descriptivo y retrospectivo, mediante la revisión de los registros institucionales correspondientes a las cirugías programadas y canceladas. La población estuvo conformada por 1.355 procedimientos programados durante el primer trimestre de 2026, de los cuales 127 fueron cancelados y constituyeron la muestra analizada. La información fue organizada y procesada mediante Microsoft Excel, utilizando frecuencias, porcentajes, tablas y gráficos para identificar el comportamiento de las cancelaciones y sus principales causas.
Dentro de los resultados obtenidos se evidenció una variación en el porcentaje de cancelaciones durante los meses analizados. Enero presentó 15 cancelaciones de 322 cirugías programadas, correspondiente al 4,66%; febrero registró 72 cancelaciones de 487 procedimientos, alcanzando el porcentaje más alto con un 14,78%; mientras que en marzo se presentaron 40 cancelaciones de 546 cirugías, equivalentes al 7,33%. Entre los factores administrativos identificados se encontraron dificultades relacionadas con las autorizaciones, disponibilidad de materiales e insumos, programación quirúrgica y comunicación entre las áreas involucradas.
This research aimed to analyze the administrative factors associated with the cancellation of scheduled surgeries in a high-complexity healthcare institution in the city of Barranquilla. This situation may affect both the institution and patients due to inefficient use of resources, increased costs, loss of operating room time, difficulties in surgical scheduling, and possible delays in patient care. The study was conducted using a quantitative, descriptive, and retrospective approach through a review of institutional records related to scheduled and cancelled surgeries. The study population consisted of 1,355 surgical procedures scheduled during the first quarter of 2026, of which 127 were cancelled and included in the analysis. The information was organized and processed using Microsoft Excel, applying frequencies, percentages, tables, and graphs to identify cancellation patterns and their main causes. The results showed variations in the percentage of cancellations throughout the months analyzed. In January, 15 out of 322 scheduled surgeries were cancelled, representing 4.66%. In February, 72 out of 487 procedures were cancelled, reaching the highest cancellation rate at 14.78%. In March, 40 out of 546 scheduled surgeries were cancelled, corresponding to 7.33%. The administrative factors identified included difficulties related to authorizations, availability of materials and supplies, surgical scheduling, and communication among the areas involved.
This research aimed to analyze the administrative factors associated with the cancellation of scheduled surgeries in a high-complexity healthcare institution in the city of Barranquilla. This situation may affect both the institution and patients due to inefficient use of resources, increased costs, loss of operating room time, difficulties in surgical scheduling, and possible delays in patient care. The study was conducted using a quantitative, descriptive, and retrospective approach through a review of institutional records related to scheduled and cancelled surgeries. The study population consisted of 1,355 surgical procedures scheduled during the first quarter of 2026, of which 127 were cancelled and included in the analysis. The information was organized and processed using Microsoft Excel, applying frequencies, percentages, tables, and graphs to identify cancellation patterns and their main causes. The results showed variations in the percentage of cancellations throughout the months analyzed. In January, 15 out of 322 scheduled surgeries were cancelled, representing 4.66%. In February, 72 out of 487 procedures were cancelled, reaching the highest cancellation rate at 14.78%. In March, 40 out of 546 scheduled surgeries were cancelled, corresponding to 7.33%. The administrative factors identified included difficulties related to authorizations, availability of materials and supplies, surgical scheduling, and communication among the areas involved.
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Palabras clave
Cancelación quirúrgica, Gestión administrativa, Programación quirúrgica, IPS, Recursos institucionales, Calidad en salud
