Incidencia de la recarga laboral en el estrés de los colaboradores en el sector salud en Colombia
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Fecha
2026
Autores
Montoya Moreno, Daniela María
Sánchez Meza, Yuranis Lizeth
Lobo Martínez, Liz Carolina
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Ediciones Universidad Simón Bolívar
Facultad de Administración y Negocios
Facultad de Administración y Negocios
Resumen
En esta investigación se analizó de qué manera la recarga laboral incide en el estrés de los colaboradores en el sector Salud en Colombia, estudiando como problemática principal en que se centra en el aumento de la recarga laboral que enfrentan los colaboradores del sector salud en Colombia y la posibilidad de que exista una incidencia en los niveles de estrés laboral, para ello se analizaron las exigencias asistenciales, las jornadas prolongadas, la escasez de personal y el incremento de las responsabilidades pueden generar afectaciones físicas, emocionales y psicológicas en los trabajadores corroborando que estos eventos no solo impactan en el bienestar y la calidad de vida del personal de salud, sino también su desempeño laboral y la calidad de la atención brindada a los pacientes.
This study analyzed the impact of workload overload on stress levels among healthcare workers in Colombia. The research focused on the increasing workload demands faced by healthcare personnel and the potential relationship between these demands and occupational stress. Specifically, factors such as healthcare service demands, extended working hours, staff shortages, and the growing number of responsibilities assigned to healthcare workers were examined. These conditions were found to generate physical, emotional, and psychological effects on employees, affecting not only their well-being and quality of life but also their job performance and the quality of patient care. The study was conducted under a quantitative approach, supported by the collection and analysis of numerical data obtained through a documentary review. A deductive method was employed, drawing on theories, concepts, scientific studies, and academic publications related to workload, occupational stress, and workplace well-being.
This study analyzed the impact of workload overload on stress levels among healthcare workers in Colombia. The research focused on the increasing workload demands faced by healthcare personnel and the potential relationship between these demands and occupational stress. Specifically, factors such as healthcare service demands, extended working hours, staff shortages, and the growing number of responsibilities assigned to healthcare workers were examined. These conditions were found to generate physical, emotional, and psychological effects on employees, affecting not only their well-being and quality of life but also their job performance and the quality of patient care. The study was conducted under a quantitative approach, supported by the collection and analysis of numerical data obtained through a documentary review. A deductive method was employed, drawing on theories, concepts, scientific studies, and academic publications related to workload, occupational stress, and workplace well-being.
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Palabras clave
Recarga laboral, Estrés, Falta de personal, Agotamiento, Tensión
